Relief Var Library Assistant (B)

Wiltshire Council; Westbury; Hybrid; GBP 26,000 - 27,000; Part time

Job summary

Wiltshire Council is seeking a zero-hour Variable Relief Library Assistant for Westbury and Warminster Libraries. You will help customers with queries, locate books and information, and assist with IT in a welcoming, supportive environment.

Flexibility to cover all operating hours, including holiday and sickness leave, is essential. Training will be provided; a minimum of 5 GCSEs including English and Maths is required.

Qualifications

• GCSEs including English and Maths (A-C) or equivalent.
• Previous library experience is not essential; training provided.
• Flexibility to cover all operating hours as required.
• Excellent customer service and communication skills.

Responsibilities

• Assist customers with queries and information needs.
• Help users locate books and information resources.
• Support IT tasks and use library systems.
• Shelve books, create displays and promote stock.

Skills

Customer service

IT literacy

Information retrieval

Shelving & displays

Communication

Education

GCSEs including English and Maths

Tools

Library IT systems

Job description

Salary: £25,614 - £26,016 per annum

Hours per week: Variable 0 hours

Interview date: Week Commencing 30 November 2026

Do you love books, information and have a passion to support people to read for pleasure to improve their wellbeing? Can you demonstrate an understanding of public library services and the vital role they play in enriching and supporting our communities?

We are looking for an enthusiastic, friendly, and resilient person to join our Library team as a zero-hour Variable Relief Library Assistant at Westbury and Warminster Libraries. This role requires flexibility to cover all operating hours of the library, primarily for holiday and sickness cover, ensuring a high-quality service to our customers.

As a Relief Library Assistant, you will assist customers with queries, help them to find books and information, and support them with IT. You will help keep the library looking attractive by shelving, displays and promoting our stock and resources.

Previous library experience is not essential as we will train you in all aspects of library work.

You will need to have at least 5 GCSEs, including English and Maths, grade A - C or equivalent.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.
Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Emma Escott, Library Supervisor, [e-mail]

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.