Library Assistant

Wiltshire Council; Salisbury; Hybrid; GBP 18,000 - 19,000; Part time

Job summary

Wiltshire Council in Salisbury is seeking a Library Assistant to help the local community access information, culture and reading. You will greet customers, assist with computers and self‑service machines, and recommend popular books and authors to keep library services welcoming and relevant.

The role offers variety with hours covering opening times, including Saturdays and evenings until 7 pm, and a casual, flexible pattern.

Qualifications

• Excellent customer service and literacy skills are essential.
• Able to adapt to a varied hours pattern including evenings and Saturdays.
• Comfortable guiding customers with computers and self‑service machines.

Responsibilities

• Navigate the library and assist customers with finding books.
• Advise and guide customers in using computers and self-service machines.
• Promote and shelve books to support community needs.

Skills

Customer service

Literacy skills

Flexibility

Tools

Computers

Self-service machines

Job description

Salary: £13.28 - £13.48 per hour

Hours per week: Casual Variable

Interview date: Thursday 26 November 2026

Do you have a passion for books, helping people and a desire to have a varied work schedule? Our Libraries support the development of communities through providing information, cultural and social needs and maintaining high standards of customer service.

As a Library Assistant, your responsibilities will include navigating the library, advising and guiding customers in the use of computers and self-service machines, as well as promoting and shelving beloved novels and books.

We are looking for someone who has fantastic customer service and literacy skills and who is flexible in their availability to cover a variety of hours from opening to closing time of our Library, including Saturdays and evenings until 7 pm.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Sarah Ashley, Library Supervisor, [e-mail], or call 01722 324 145.

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.