Relief Support Worker - Mental Health & Independence

Together UK; Ipswich; On-site; GBP 15,000 - 21,000; Part time

Job summary

Together for Mental Wellbeing is recruiting Relief Support Workers for West Ipswich. This zero-hours role offers flexible shifts across 24-hour services, with enhanced pay for sleep-ins and weekends.

You’ll help tenants sustain tenancies, promote wellbeing, and support independence while undergoing DBS checks and reference checks. We value attitude, compassion and commitment above formal qualifications and provide thorough training and career development opportunities.

Qualifications

• Experience supporting vulnerable individuals in paid or voluntary roles.
• GCSE or Level II English (or equivalent) required.
• Basic computer skills including email and word processing.
• Must be empathetic and non-judgemental towards service users.
• Ability to work in partnership with services and maintain boundaries.

Responsibilities

• Establish trust with service users to build engagement.
• Help users set goals and manage tenancies and move-ons.
• Work flexibly with users at home and in the community.
• Carry out assessments and determine urgency of needs.
• Collaborate with professionals and refer to community opportunities.
• Conduct risk assessments to enhance safety and support quality.
• Attend placement reviews and work 1:1 or in groups.
• Assist with finances, benefits navigation, relationships, and medication per procedures.
• Accompany to appointments and assist with domestic tasks if needed.
• Follow lone-working policies and document records clearly in English.
• Record keeping and reporting; participate in training and courses.

Skills

Experience with mental health support

Non-judgemental attitude

English GCSE or Level II

Email/word processing basics

Ability to travel

Flexibility with shifts

Education

GCSE/Level II English

NVQ Level II in Health and Social Care or equivalent

Tools

Email software

Job description

Together for Mental Wellbeing is recruiting Relief Support Workers for West Ipswich. This zero-hours role offers flexible shifts across 24-hour services, with enhanced pay for sleep-ins and weekends.

You’ll help tenants sustain tenancies, promote wellbeing, and support independence while undergoing DBS checks and reference checks. We value attitude, compassion and commitment above formal qualifications and provide thorough training and career development opportunities.