Relief Support Worker Lucas Road

Together UK; Sudbury; On-site; GBP 17,000 - 21,000; Part time

Job summary

Together UK is seeking Relief Mental Health Support Workers for our accommodation service at Lucas Road, Sudbury. This zero-hours contract role offers flexible shifts including early, late, sleep-ins and weekends, with an enhanced rate for sleep-ins and a DBS check required.

You will support tenants to maintain tenancies, promote independence and wellbeing, and help them build meaningful connections within their local community. No formal qualifications required, attitudes matter most.

Qualifications

• Qualifications are not important to us.
• DBS check and satisfactory references required before employment.
• May lead to full-time opportunities after induction and probation.

Responsibilities

• Support tenants to maintain tenancies.
• Encourage independence and wellbeing.
• Help clients find purpose and community connections.
• Maintain professional boundaries and a safe environment.

Skills

Non-judgemental attitude

Empathy

Distress awareness

Professional boundaries

Safeguarding

Communication

Team collaboration

Record keeping

GDPR awareness

Education

NVQ Level II in Health and Social Care

Tools

Email

Word processing

Job description

Relief Support Worker Lucas Road

Application Deadline: 2 October 2026

Department: Operations

Employment Type: Zero Hours

Location: Lucas Road

Reporting To: Mandy Grenfell

Compensation: £12.76 per hour

Description

£12.76 per hour

Zero-hours contract

Relief Mental Health Support Worker

Lucas Road, Sudbury

Are you passionate about working in mental health? Do you want a career that empowers people and makes a difference?

Qualifications are not important to us!

Your attitude, compassion and commitment to working alongside people are.

Come and join an organisation where you are truly valued.

Together’s seeking to recruit relief Mental Health Support Workers to complement our full-time staff team within our accommodation service in Sudbury; Lucas Road.

These zero-hour contract shift patterns can work flexibly around you. As these are 24-hour staffed services, shifts could include early, late and sleep-in shifts (for which an enhancement is paid in addition to hourly rate), as well as weekend cover.

Following a successful induction and probation period, there may be future opportunities to move to a full time permanent contract.

The purpose of this role is to support and encourage people to:

• maintain tenancies
• reach greater levels of independence and wellbeing
• find purpose and meaningful connections within their local communities
• improve overall feelings of life autonomy and fulfilment

Key Responsibilities

Given this role involves supporting vulnerable people, successful applicants will be subject to a DBS check and satisfactory references prior to being offered employment.

Regrettably, we are unable to provide sponsorship for non-UK nationals.

If you are ready to take the next step towards working for the oldest mental health charity, with excellent training and qualification opportunities, competitive rates of pay, employee benefits and friendly dynamic working environments, we look forward to hearing from you.

Skills, Knowledge & Expertise

• Demonstrate a non-judgemental attitude
• Able to be empathetic towards service users and create a trusting environment
• Ability to work alongside individuals experiencing mental distress
• Able to work in partnership with services users
• Able to establish and maintain professional boundaries in working with service users
• Able to establish and maintain a safe environment
• Willing and able to undertake domestic tasks with, and for, service users as necessary
• Demonstrate problem-solving skills relating to welfare benefits, education and relationships
• Open to - and willing to participate in - formal and informal job-related learning
• Willing and able to collaborate with colleagues and other organisations
• Able to use email and computerised systems for service user records and reports
• Able to produce clear records and reports in English
• Committed to work in ways which reflect Together’s values
• Safeguards the wellbeing of clients and colleagues at all times
• Aware of, and adheres to, Together’s policies regarding Confidentiality and GDPR
• Aware of, and adheres to, Together’s policies regarding Equalities

Know-how

• Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience
• Lived experience of mental distress (desirable)
• Basic competence in the use of email and word processing software
• NVQ Level II in Health and Social Care, or equivalent (desirable)

Practicalities

• Able to travel
• Able to work a varying pattern of shifts
• DBS clearance
• Minimum age 18 plus