Relief Shop Manager

Southern Hospice Group; Chichester; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Company pension scheme or NHS pension

Up to 35 days' annual leave

On-site education support

Bupa access

Free parking

Gym discounts

Employee Assistance Programme

Death in Service

Job summary

Southern Hospice Group’s shops and distribution centres are expanding and now seek a Relief Manager to lead a friendly retail team, delivering excellent customer service and income through gifts and sales.

You’ll supervise staff and volunteers, handle stock, cash and Gift Aid, and ensure safety and security across the shop and site. Full induction training provided.

Qualifications

• Experience in retail and customer service preferred.
• Ability to lead a small team and work with volunteers.

Responsibilities

• Lead and motivate a team of staff and volunteers in the shop.
• Oversee stock control, daily cash handling and banking.
• Promote and capture Gift Aid to maximise income.
• Ensure safety and security of staff, volunteers and shop premises.
• Cover managerial duties in the absence of the shop manager after induction.

Job description

Our Shops and Distribution Centres provide one of our most important revenue streams and offer quality items and a friendly service. At a time of continued expansion, we currently have the following vacancy:

• Would you like to work for a much-loved local charity?
• Do you have a passion for fashion and quality homewares?
• Would you like to join a highly successful retail team?

As a Relief Manager, it will be helpful if you have retail and customer service skills, although full training will be given. You'll be Using people skills to help deliver income to the hospice. Helping to give excellent customer service, assisting in managing a team of staff and volunteers, stock control, promoting and capturing Gift Aid, daily cash handling and banking, ensuring the staff, volunteers, the shop and the site are safe and secure. You will be energetic and love variety and keeping our shop commercial and appealing. You will have responsibility for all aspects of the business in the absence of the manager after full induction training.

We warmly welcome applications from all sections of our community. We also invite applications from suitably experienced people for all industry sectors who can demonstrate the skills, ability and enthusiasm to work with a people-centric organisation like ours.

Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce. St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in-patient care and community living well services. Chestnut Tree House is the children's hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life-limiting conditions. Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together.

• Company pension scheme or NHS pension scheme for eligible employees
• Up to 35 days' annual leave inclusive of bank holidays
• On-site education support and study leave opportunities
• Option to access Bupa and cover your everyday cost of healthcare for less
• Free parking, subsidised meals and various social activities
• Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card
• Employee Assistance Programme
• Death in Service