Relief Security Officer

TN United Kingdom; Southampton; On-site; Full time

Job summary

An exciting opportunity for an experienced Security Officer to join a leading company in Hampshire. As a Relief Security Officer, you will provide flexible support across various shopping centres, ensuring safety and excellent customer service. The role requires a valid SIA licence and offers various perks like training opportunities and a pension scheme.

Benefits

Access to nationally recognised courses

SIA and First Aid training at discounted rates

Auto Enrolment Pension

Wagestream - access to pay as you earn it

Cycle to Work Scheme

Full uniform provided

Free Employee Assistance Programme 24/7

Hospital Saturday Fund

Reward and Recognition awards

Qualifications

• 5-year employment checkable history required.
• Customer service experience and confidence to handle conflict.

Responsibilities

• Protect client’s property and assets by providing security services.
• Complete reports by recording observations and activities.
• Act as first line support to customers and visitors.

Skills

Customer Service

Communication

Conflict Resolution

Enthusiasm

Education

Valid frontline SIA licence DS or SG

Job description

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Pay: As per site rate - Ranging from £12.21 to £13.07 per hour

Location: Various shopping centres across Hampshire (Portsmouth, Southampton, and Fareham)

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our team. As a Relief Security Officer, you will play a key role in providing flexible support at various shopping centres across our portfolio in the Hampshire area, including Portsmouth, Southampton, and Fareham.

The successful candidate must have a valid SIA Licence as a minimum. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times.

A valid driving licence and access to your own vehicle would be beneficial as you will be expected to travel to various sites in the Hampshire area.

Duties include:

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
  
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
  
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
  
• Completing reports by recording observations, information, occurrences, and surveillance activities
  
• Maintaining organisation's stability and reputation by complying with legal requirements
  
• Contributing to team effort by accomplishing related results as needed
  
• Acting as a first line support to customers and visitors on the site, providing a professional and friendly service
  
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
  
• Maintaining professional conduct at all times
  

Requirements

• Full 5-year employment checkable history
  
• Valid frontline SIA licence DS or SG
  
• Customer Service experience and confidence to handle conflict in a correct manner
  
• Flexible to meet the job requirements
  
• Excellent communication skills both written and verbal
  
• Smart appearance and be well-groomed
  
• Reliable and punctual
  
• High level of enthusiasm and passion
  
• Ability to work in a fast-moving environment
  
• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
  
• Access to SIA and First Aid training at discounted rates, with financial support available
  
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Wagestream - access to pay as you earn it
  
• Cycle to Work Scheme Available
  
• Full uniform provided
  
• Free Employee Assistance Programme 24/7 including access to counselling
  
• Hospital Saturday Fund
  
• Reward and Recognition awards
  

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Portsmouth, Southampton, Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester, Andover, and Basingstoke.