Relief Security Officer

Anchor Group Services Ltd; Newcastle upon Tyne; On-site; Full time

Job summary

A leading company is seeking a Relief Security Officer in Newcastle. This role involves monitoring a vessel, conducting patrols, and providing exceptional customer service. The position offers a zero-hour contract with guaranteed hours during the vessel's presence. Ideal candidates will have an SIA Licence and a strong customer service background.

Benefits

Employee Assistance Programme

Wage advances with 'Wagestream'

Access to nationally recognised courses

SIA and First Aid training at discounted rates

Auto Enrolment Pension

Cycle to Work Scheme

Full uniform provided

Free Employee Assistance Programme 24/7

Hospital Saturday Fund

Reward and Recognition awards

Qualifications

• Must have a valid SIA Licence.
• Full 5-year employment checkable history required.

Responsibilities

• Conduct patrols to ensure safety and security of the vessel.
• Provide high level of customer service to visitors.
• Report irregularities and escalate incidents as necessary.

Skills

Customer Service

Communication

Conflict Resolution

Enthusiasm

Education

Valid frontline SIA licence DS or SG

Job description

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About Us

With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers.

About Us

With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers.

With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.

Apply today and become part of Team Anchor, we are excited to be a part of your journey.

Job Description

Job Role: Security Officer

Working Hours: Zero hour contract – Full time hours available from 23/06/2025 for up-to 8 weeks (subject to change)

Shift Pattern: 4 on 4 off or 6 on 3 off

Requirement to work both days and nights

Pay: £12.21 per hour

Location: A&P Tyne - Wagonway Road, Hebburn, Tyne and Wear, England, NE31 1SP

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for experienced Security Officer to join our established security team as a Relief Security Officer based at A&P Tyne, Newcastle.

Due to an incoming Vessel on site, we require a team of Relief Security Officers to monitor the vessel, ensuring the vessel is safe and secure at all times by conducting patrols.

The successful candidate must have a valid SIA Licence as a minimum. You will be required to provide a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times.

PLEASE NOTE: IF SUCCESSFUL, YOU WILL BE ON A ZERO-HOUR CONTACT, however, during the time the vessel is on site there will be guaranteed hours available.

Duties Include

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times
  
  

Requirements

• Full 5-year employment checkable history
• Valid frontline SIA licence DS or SG
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment
  
  

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Wagestream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards
  
  

What's Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Multi-Site Officer, Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Hebburn, Newcastle, Killingworth, Jarrow, Benton, Longbenton, Forest Hall, Palmersville, Jesmond, Gateshead, Sunderland, South Shields, North Shields, Whitley Bay.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Facilities Services

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