Relief Security Officer

Anchor Group Services Ltd; Hebburn; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading security team as a Relief Security Officer at A&P Tyne. You'll ensure safety by conducting patrols and providing excellent customer service. This zero-hour contract offers guaranteed hours during vessel presence, with numerous training opportunities available.

Benefits

Employee Assistance Programme

Wagestream

Cycle to Work Scheme

Free uniform provided

Access to counselling 24/7

Qualifications

• 5-year employment checkable history required.
• Customer service experience needed.

Responsibilities

• Protecting client’s property and assets.
• Conducting patrols and monitoring the vessel.
• Providing a high level of customer service.

Skills

Customer Service

Communication

Flexibility

Enthusiasm

Education

Valid frontline SIA licence DS or SG

Job description

Newcastle upon Tyne, United Kingdom | Posted on 09/05/2025

With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers.

With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you.

Apply today and become part of Team Anchor, we are excited to be a part of your journey.

Job Description

Job Role: Security Officer

Working Hours: Zero hour contract – Fulltime hours available from 23/06/2025 for up-to 8 weeks (subject to change)

Shift Pattern: 4 on 4 off or 6 on 3 off

Requirement to work both days and nights

Pay: £12.21 per hour

Location: A&P Tyne - Wagonway Road,Hebburn, Tyne and Wear, England, NE31 1SP

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services,for experienced Security Officer to join our established security team as aRelief Security Officer based at A&P Tyne, Newcastle.

Due to an incoming Vessel on site, we require a team of ReliefSecurity Officers to monitor the vessel, ensuring the vessel is safe and secureat all times by conducting patrols.

The successful candidate must have a valid SIA Licence as aminimum. You will be required to provide a high level of customer service tovisitors to the site, complete patrols and remain vigilant at all times.

PLEASE NOTE: IF SUCCESSFUL, YOU WILL BE ON A ZERO-HOURCONTACT, however, during the time the vessel is on site there will beguaranteed hours available.

Duties include:

• Protecting the client’s property, people and/or assets byproviding security services in direct accordance with the sites publishedAssignment Instructions (AI’s) and site-specific procedures
  
• Preventing losses and damage by reporting irregularities;informing offenders of policy and procedures
  
• Preventing and escalating incidents in a timely, accurate andappropriate manner to the Control Room/ Shift Manager/OperationsManager/Emergency Services as appropriate for serious incidents
  
• Completing reports by recording observations, information,occurrences, and surveillance activities
  
• Maintaining organisation's stability and reputation bycomplying with legal requirements
  
• Contributing to team effort by accomplishing related resultsas needed
  
• Acting as a first line support to customers and visitors tosite, providing a professional and friendly service
  
• Understanding the needs of our customer, respond accordinglyto customer queries and requests and take appropriate action
  
• Maintaining professional conduct at all times
  

Requirements

• Full5-year employment checkable history
  
• Validfrontline SIA licence DS or SG
  
• CustomerService experience and confidence to handle conflict in a correctmanner
  
• Flexibleto meet the job requirements
  
• Excellentcommunication skills both written and verbal
  
• Smartappearance and be well-groomed
  
• Reliableand punctual
  
• Highlevel of enthusiasm and passion
  
• Abilityto work in a fast-moving environment
  
• Accessto a range of nationally recognised courses to help further yourcareer, via the Anchor Academy
  
• Accessto SIA and First Aid training at discounted rates, withfinancial support available
  
• Auto Enrolment Pension (if earningsreach the minimum requirement for auto-enrolment)
• Wagestream- access to pay as you earn it
  
• Cycleto Work Scheme Available
  
• Fulluniform provided
  
• FreeEmployee Assistance Programme 24/7 including access tocounselling
  
• HospitalSaturday Fund
  
• Rewardand Recognition awards
  

What's Next?

If you would like to be considered for this position,APPLY NOW and we will be in touch.

Other companies may call this role: Multi-Site Officer, Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Hebburn, Newcastle, Killingworth, Jarrow, Benton, Longbenton, Forest Hall, Palmersville, Jesmond, Gateshead, Sunderland, South Shields, North Shields, Whitley Bay.