Relief Retail Security Officer

Carlisle Support Services; Manchester; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Pension scheme access

Health and wellbeing plans

Wagestream

Full induction and training

Career development

Uniform and kit

SIA top up training

Employee assistance program

Refer a Friend

Job summary

Carlisle Support Services is seeking relief retail security officers to support Tesco, working with our prestigious clients. If you’re willing to learn and develop your career, we provide full training and ongoing support. Location: Manchester and surrounding areas with access to an own vehicle preferred for greater coverage.

Hours vary (6am-3pm, 3pm-11pm/midnight) with pay at £14.15 per hour. We offer a competitive benefits package including pension, health plans, Wagestream, and ongoing career

Qualifications

• Must be 18+ years old (legal requirement for front-line licensable activity).
• SIA Guarding or Door Supervision licence is required.
• At least 5 years of checkable work and address history.
• Reliable, punctual, flexible and professional in appearance.

Responsibilities

• Ensure colleague safety and provide a reassuring security presence.
• Provide a smart, visible, proactive security presence and deterrent.
• Effectively manage conflicts and take control of incidents when needed.
• Control access and egress; conduct security patrols to deter crime.
• Able to engage with the public in a professional manner.
• Be aware of hazards and incidents and respond appropriately.
• Provide guidance and direct customers as the first point of contact.
• Follow safety and security processes and procedures.

Skills

Front-line security

Customer service

Teamwork

Education

SIA Guarding or Door Supervision licence

5 years checkable work and address history

Job description

Relief Retail Security officer - Carlisle Support Services working in Partnership with Tesco

The benefits

A competitive hourly rate of pay - paid monthly

Access to Company Pension Scheme after qualifying period

Health and Wellbeing Plans

Wagestream - financial flexibility and instant access to earned and authorised wages

Full induction, ongoing training, and career development

Quality kit and uniform, everything you need to perform your role effectively

Funded SIA top up training

Employee Assistance Program

Refer a Friend Scheme

The role

Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you're willing to learn new skills to develop your career, we promise to provide full training and all the support you'll need to help you to succeed.

As a relief officer you will cover holidays and sickness across various locations, you tell us where and when you can work, and we will provide the hours that suit best. Our usual shift times are 6am-3pm, 3pm-10pm/11pm with some sites having midnight finishes. The role will include varying hours but can be used as a full time role (greater flexibility around travel and working hours needed) or to supplement to your main income

Location: Manchester and surrounding areas (Access to Own vehicle preferred to allow greater flexibility in areas to cover)

Hours: Varying hours covering a variety of shifts that include 6am-3pm, 3pm-11pm/midnight

Pay: £14.15 per hour

Your core role will include but not be limited to the following activities:

• Ensure colleague safety, providing a sense of assurance for all
• Provide a smart, visible, proactive, and engaging security presence and deterrent
• Effective conflict management, always taking control of incidents
• Control access and egress, conducting security patrols to deter crime
• Able to proactively and professionally engage with the public
• Be aware of hazards and incidents, and responding appropriately
• Providing guidance, information and directing customers as a first point of contact
• Managing and following safety and security processes and procedures
• Working as part of a team, building strong working relationships

The ideal candidate

At least 18 years old - a legal requirement to work in a front-line licensable activity

SIA Guarding or Door Supervision licence

5 years checkable work and address history

Reliable, punctual, flexible, and smart in appearance

Friendly, approachable, and always professional

Enthusiastic and motivated to do a great job

Ideally some experience within a Security environment or a customer facing role

Able to interact with clients and customers in a positive manner

Some experience working within a Security environment and working as part of a team

Effective people skills, able to interact with clients and customers in a positive manner

Successful candidates will be required to provide original documentation for detailed screening and vetting processes.

This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.

About us

Join a growing market-leading brand of support services to work with the UK's largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.

Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.

Equality, Diversity, and Inclusion

At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion.

In all situations people will be judged solely on merit or ability.