Relief Employability Support Workers

Cambridge County Council; Cambridge; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Wellbeing package

4 weeks additional annual leave (pro‑r

Flexible bank holidays

Additional Voluntary Contributions to

Development opportunities

Paid volunteering hours

Peer Support Groups

Employee Recognition Awards

Our Cambs Rewards discounts

Job summary

Cambridge County Council is seeking relief Employability Support Workers to assist adults with disabilities through work-based learning across Cambridgeshire. You will help trainees gain skills, prepare products for sale, manage payments, and deliver friendly customer service while supporting independence and inclusion.

The role involves lone working at times, with shifts 8:50am–4pm, Monday to Friday, and a zero-hours contract. DBS enhanced disclosure is required.

Qualifications

• Awareness of working with people with learning and/or physical disabilities.
• Experience in a customer facing role.
• Willingness to lone work and respond quickly to emergencies.

Responsibilities

• Support with baking and preparing products for sale.
• Handle payments and promote excellent customer service.
• Be prepared for lone-working and assess risks to service users and others.

Skills

Customer facing

Disability awareness

Baking skills

Job description

We have a unique opportunity for additional support workers to join our team to provide practical support for work led and experience-based learning for adults with disabilities.

The Employability Support Workers support individuals to gain the skills and experience to enable them to move to voluntary or paid work and provide practical support, training, and encouragement so that trainees can build on their own skills and abilities whilst respecting their individual needs and choices.

The role will be on a relief basis to cover stafff absences with working hours between 8.50am - 4pm Monday to Friday (some flexibility may be required depending on service need).

Please note that we are unable to offer visa sponsorship for this role. As this is a relief post on a zero-hours contract, it does not meet the salary or eligibility requirements for sponsorship.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

Our benefits

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme (subject to operational demands)
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

Take a look at our Employment Benefits Brochure attached to this advert to find out more.

What will you be doing?

The Supporting into Work service provides work based learning opportunities for adults with disabilities across Cambridgeshire. We currently deliver employability projects in March, Ely, and Huntingdon, including Community Cafés in March (two locations), Ely, and Huntingdon, as well as TAG Bikes, our cycle refurbishment and retail project based in Huntingdon.

You will support with skills in baking and preparing products for sale, handling of payments and promoting excellent customer service as the trainees work towards employment and developing life skills.

Due to the nature of the work and the working environment the post holder will often be lone working and will not readily have support and/or supervision available. You will therefore need to be able to respond immediately to emergency situations or other challenging situations by assessing the situation as it arises and the consequence level of risk to the service user and others.

About you

You will have an awareness of working with people with learning and/or physical disabilities, experience in a customer facing role and promoting skills for those individuals with a disability. You will be flexible and adaptable as the service grows and develops.

You will be able to demonstrate skills with baking cakes and pastries as this is a large part of the role and will be tested as part of the interview.

Interviews will be held at each of our locations w/c 12th and 19th October 2026.

About us

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Our four values are central to our culture, driving everything we do.

We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don't meet every single requirement in the job role but think this could be you, please don't be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self‑organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

https://www.cambridgeshire.gov.uk/council/jobs-and-careers