Relief Child Contact Centre Practitioner

YMCA Bournemouth; Poole; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Pension scheme

Employee Assistance Programme (EAP)

Discounted gym memberships

Blue Light Card eligibility

Staff benefits across YMCA Bournemouth

Job summary

YMCA Bournemouth seeks a Relief Child Contact Centre Practitioner to support safe, positive family time at the Centre. You will observe sessions, interact with children and families, and help maintain a neutral, non-judgemental environment in line with safeguarding policies.

You will work as part of a team, following YMCA Bournemouth procedures and contributing to inclusive, supportive services across Bournemouth, Christchurch and Poole.

Qualifications

• Ability to observe and support supervised family time.
• Ability to communicate effectively with children, families and colleagues.
• Ability to work within safeguarding policies and professional boundaries.

Responsibilities

• Observe and support supervised family time within the Centre.
• Maintain professional boundaries and work respectfully with all parties.
• Provide a safe, supportive environment prioritising the child's welfare.
• Communicate clearly in written information about sessions.
• Respond sensitively to individuals under stress.

Skills

Observation

Communication

Safeguarding

Boundaries

Non-judgemental

Teamwork

Job description

We are seeking a Relief Child Contact Centre Practitioner to join our Child Contact Centre team and support children and families to maintain and develop positive relationships when they are unable to live together.

YMCA Bournemouth Child Contact Centre is a NACCC-accredited service providing a safe and neutral environment where the child is at the heart of everything we do.

Working as part of the team, you will observe supervised and supported family time, helping to ensure that children and families are supported in a safe, respectful and non-judgemental environment.

Key Responsibilities

• Observe and support supervised and supported family time within the Child Contact Centre.
• Work closely and respectfully with children, families and colleagues, maintaining appropriate professional boundaries at all times.
• Provide a safe, supportive and non-judgemental environment where the welfare and needs of the child remain the priority.
• Communicate effectively with people of all ages and backgrounds.
• Provide clear and accurate written information relating to family contact sessions.
• Respond sensitively and appropriately to individuals who may be experiencing stress or challenging circumstances.
• Work in accordance with YMCA Bournemouth policies, procedures and safeguarding requirements.
• Promote equality, diversity and anti-discriminatory practice in all aspects of the role.

Why join YMCA Bournemouth?

Contribute to meaningful services and make a lasting, positive impact

Join a passionate and supportive team that shares commitment to make positive change and build stronger communities

Ongoing training and development opportunities to help you expand your skills and make an impact in your role

Enjoy a wide range of employee benefits including a competitive employer pension contribution, access to an Employee Assistance Programme with counselling and virtual GP services, discounted gym memberships, Blue Light Card eligibility, and savings across YMCA Bournemouth facilities and services. Additional benefits include discounts on holiday clubs, swimming lessons, children's activities, café purchases, room hire, wellbeing services and accommodation stays. Please note that employee benefits are subject to change.

YMCA Bournemouth is part of a global organisation making a meaningful difference at a local level across Bournemouth, Christchurch, and Poole. We are committed to delivering inclusive, diverse, and forward-thinking services that respond to the needs of our community. Our work focuses on key areas including Housing and Support, Family and Relationships, Youth Work, Training and Education, and Health and Wellbeing. Through these services, we aim to empower individuals to reach their full potential in mind, body, and spirit.

People choose to work for us because they want to make a difference in the lives of vulnerable adults, children, young people and families, while working in an environment that supports them to do so., The role has a statutory, occupational requirement to ensure the safety and welfare of all children, young people and adults at risk that they may come across using our services. The post holder will take responsibility for ensuring safeguarding children, young people and adults at risk as a priority and follow both YMCA Bournemouth safeguarding policy and BCP Safeguarding Children Partnership and Dorset Safeguarding Children Partnership statutory guidance.

Employment will be subject to satisfactory references, right to work checks and a Disclosure and Barring Service check. If the role involves regulated activity with children or adults at risk, your employment will be subject to an Enhanced level DBS check prior to commencement date. All other applicable roles will be subject to a Basic level DBS check prior to commencement date.

The YMCA is an Equal Opportunity Employer. We are committed to the active promotion of equal opportunity, both in the provision of services and as an employer of paid and unpaid workers.

If you have a disability and require any adjustments to support you during the application or interview process, or within employment, please contact us directly.

Please note we do not offer sponsorship opportunities with employment. Applicants must have the legal right to work in the UK and provide appropriate documentation as required.