Relief Care Team Leader

Jewish Care; Enfield; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Learning & development opportunities

Career progression

Supportive leadership

Positive team environment

Job summary

Jewish Care in Enfield is seeking a Caring Team Leader for our residential and nursing teams. You will lead shifts, mentor staff, and ensure safe, person-centred care that supports wellbeing and independence.

The role operates on a 2-week rolling rota with 12-hour shifts (8-8) and includes evenings and weekends, averaging 40.25 hours weekly. You’ll help maintain records, uphold safeguarding and care standards, and deliver excellent resident and family experiences.

Qualifications

• QCF Level 3 in Health & Social Care or equivalent.
• Experience supervising staff in a care environment.
• Experience supporting older people, including dementia and disabilities.
• Understanding of safeguarding, health and safety, and person-centred care.
• Knowledge of medication administration and CQC/KLOEs.
• Strong communication, leadership, and organisational skills.
• Ability to manage challenging situations positively and work under pressure.
• Good IT skills and experience with electronic care planning systems.
• Flexible and compassionate approach to residents’ needs.

Responsibilities

• Lead and coordinate care staff during shifts to maintain high standards of care.
• Support residents with personal care and daily living activities per care plans.
• Promote residents’ physical, emotional, social, psychological, and spiritual wellbeing.
• Contribute to development and review of person-centred care plans.
• Respond promptly to alarms, incidents, emergencies, and requests.
• Mentor, motivate, and support care staff to maintain a positive team culture.
• Assist with induction, supervision, and development, including agency staff.
• Maintain accurate records and effective communication with residents and families.
• Promote health, safety, safeguarding, and regulatory compliance.
• Support excellent customer experience for residents, families, and visitors.

Skills

Leadership

Communication

Organisational skills

People management

Education

QCF Level 3 in Health & Social Care

Tools

Electronic care planning systems

IT skills

Job description

We are looking for a caring, motivated, and proactive Care Team Leader to join our residential and nursing care teams. This is an exciting opportunity for an experienced care professional who is passionate about delivering high-quality, person-centred care while supporting and leading others to achieve the very best outcomes for residents.

As a Team Leader, you will lead shifts, support and guide care staff, and ensure residents receive safe, compassionate, and responsive care that promotes wellbeing, dignity, independence, and quality of life.

You will play an important role in creating a warm, inclusive, and supportive environment for residents, relatives, colleagues, and visitors, while helping to maintain the high standards our services are known for.

The Care Team Leader role is worked on a rota basis and includes evening and weekend shifts.

Average hours: 40.25 hours per week

Shift pattern: 2-week rolling rota

Week 1: 4 days Week 2: 3 days

Shift length: 12-hour shifts (8-8)

Includes some weekend working

What You Will Be Doing

• Leading and coordinating care staff during shifts to ensure excellent standards of care are consistently delivered
• Supporting residents with personal care and daily living activities in line with individual care plans and preferences
• Promoting residents’ physical, emotional, social, psychological, and spiritual wellbeing
• Contributing to the development and review of care plans to ensure care remains person centred and responsive
• Responding promptly and appropriately to alarms, incidents, emergencies, and resident requests
• Supporting, mentoring, and motivating care staff to maintain a positive and professional team culture
• Assisting with staff induction, supervision, learning, and development, including agency staff where required
• Maintaining accurate records and ensuring effective communication with residents, relatives, colleagues, and healthcare professionals
• Promoting health, safety, safeguarding, and compliance with organisational policies and care regulations
• Supporting an excellent customer experience for all residents, families, and visitors

What We Are Looking For

Essential

• QCF Level 3 in Health & Social Care or equivalent
• Experience working within a care environment, including supervising staff within a care setting
• Experience supporting older people, including individuals living with dementia and physical disabilities
• Understanding of safeguarding, health and safety, and person-centred care practices
• Knowledge of medication administration and CQC regulations/KLOEs
• Strong communication, leadership, and organisational skills
• Ability to manage challenging situations positively and work effectively under pressure
• Good IT skills, including the use of electronic care planning systems
• A flexible and compassionate approach to supporting residents’ needs

Desirable

• Assessor or Mentor qualification
• Understanding of Jewish values, culture, and traditions

What We Offer

• Competitive salary and benefits package
• Excellent learning and development opportunities
• Ongoing training and career progression
• Supportive leadership and team environment
• The opportunity to make a genuine difference to the lives of older people and their families

Why Join Us?

At Jewish Care, you’ll be part of a dedicated and compassionate team where your contribution is truly valued. We are committed to creating inclusive environments where residents and colleagues can thrive, and where high-quality care is delivered with kindness, dignity, and respect every day.

Jewish Care is the largest provider of health and social care services for the Jewish community in the UK. Every week, we touch the lives of 10,000 people. We provide services to a range of people including older people, people with mental health needs and people living with dementia.

Our five values are at the heart of the way we work. They drive how we act as individuals and as an organisation and shape our culture. We value Excellence, Integrity, Innovation, Compassion, and Inclusivity.