Care Team Leader (Days)

Jewish Care; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Learning and development

Career progression

Supportive leadership

Make a difference

Job summary

Jewish Care is seeking a caring, motivated and experienced Care Team Leader to join our care team and deliver high-quality, person-centred care to older people. In this daytime role you will lead care staff, coordinate daily activities and ensure residents receive safe, compassionate care that meets individual needs.

You will promote dignity, wellbeing and quality of life while following care plans and maintaining high standards.

Qualifications

• QCF Level 3 in Health and Social Care or equivalent.
• Experience supervising staff in a care setting.
• Experience supporting older people including dementia.
• Understanding safeguarding and health & safety.
• Knowledge of medication administration and CQC/KLOEs.
• Strong communication, leadership and organisational skills.
• Able to manage challenging situations under pressure.
• Good IT skills and use of electronic care planning systems.
• Flexible and compassionate approach to residents' needs.

Responsibilities

• Lead shifts and coordinate care staff to ensure high-quality care.
• Support residents with personal care and daily living activities per care plans.
• Promote residents' wellbeing, dignity and independence.
• Develop and review care plans to keep care person-centred.
• Respond to alarms, incidents and emergencies promptly.
• Mentor and motivate care staff to maintain positive team culture.
• Induct and train staff, including agency staff when needed.
• Maintain accurate records and effective communication with residents and families.
• Ensure health, safety and safeguarding compliance across services.
• Support an excellent experience for residents, families and visitors.

Skills

Leadership

Communication

Organisational skills

Dementia care

Safeguarding

Medication administration

IT skills

Education

QCF Level 3 in Health and Social Care

Job description

Job summary

Jewish Care is seeking a caring, motivated and experienced Care Team Leader to join our care team and help deliver high-quality, person-centred care to older people. In this daytime role, you will lead and support care staff, coordinate daily activities and ensure residents receive safe, compassionate and responsive care that meets their individual needs. You will help promote dignity, independence, wellbeing and quality of life, while ensuring care plans are followed and high standards are maintained. Working closely with colleagues, residents and their families, you will contribute to a warm, inclusive environment where everyone feels valued, respected and supported. This is an opportunity to combine hands‑on care with team leadership and make a meaningful difference to residents and their families every day.

Main duties of the job

Are you passionate about providing excellent care and inspiring others to do the same? Join Jewish Care as a Care Team Leader and play a vital role in helping older people live with dignity, comfort and choice. You will guide and support colleagues, lead by example and help create a positive environment where residents feel safe, respected and at home. We are looking for someone with experience in a care setting, confidence in supervising others and a compassionate, proactive approach to meeting individual needs. A relevant Level 3 qualification in Health and Social Care, or equivalent, is required, alongside good communication, organisational and teamwork skills. If you are committed to high standards of care and want to make a real difference while developing your leadership skills, we would love to hear from you.

About us

Jewish Care is the largest health and social care charity serving the Jewish community in London and the South East. Every week, we support thousands of older people, families and individuals through residential care, nursing care, retirement living, community services, mental health support and social work. Our services are built around dignity, compassion and inclusion, creating environments where people can live meaningful lives. Guided by our values of Excellence, Integrity, Innovation, Compassion and Inclusiveness, we are committed to delivering outstanding care while investing in our colleagues through training, development and a supportive working environment. When you join Jewish Care, you become part of a dedicated team that values every individual and works together to make a lasting difference in people's lives. We welcome colleagues from all backgrounds and faiths who share our commitment to compassionate, person-centred care.

Job responsibilities

We are looking for a caring, motivated, and proactive Care Team Leader to join our residential and nursing care teams. This is an exciting opportunity for an experienced care professional who is passionate about delivering high-quality, person-centred care while supporting and leading others to achieve the very best outcomes for residents.

As a Team Leader, you will lead shifts, support and guide care staff, and ensure residents receive safe, compassionate, and responsive care that promotes wellbeing, dignity, independence, and quality of life.

You will play an important role in creating a warm, inclusive, and supportive environment for residents, relatives, colleagues, and visitors, while helping to maintain the high standards our services are known for.

The Care Team Leader role is worked on a rota basis and includes evening and weekend shifts.

Average hours: 40.25 hours per week
Shift pattern: 2-week rolling rota
Week 1: 4 days Week 2: 3 days
Shift length: 12-hour shifts (8-8)
Includes some weekend working

What You Will Be Doing

• Leading and coordinating care staff during shifts to ensure excellent standards of care are consistently delivered
• Supporting residents with personal care and daily living activities in line with individual care plans and preferences
• Promoting residents physical, emotional, social, psychological, and spiritual wellbeing
• Contributing to the development and review of care plans to ensure care remains person centred and responsive
• Responding promptly and appropriately to alarms, incidents, emergencies, and resident requests
• Supporting, mentoring, and motivating care staff to maintain a positive and professional team culture
• Assisting with staff induction, supervision, learning, and development, including agency staff where required
• Maintaining accurate records and ensuring effective communication with residents, relatives, colleagues, and healthcare professionals
• Promoting health, safety, safeguarding, and compliance with organisational policies and care regulations
• Supporting an excellent customer experience for all residents, families, and visitors

What We Are Looking For

Essential

• QCF Level 3 in Health and Social Care or equivalent
• Experience working within a care environment, including supervising staff within a care setting
• Experience supporting older people, including individuals living with dementia and physical disabilities
• Understanding of safeguarding, health and safety, and person-centred care practices
• Knowledge of medication administration and CQC regulations/KLOEs
• Strong communication, leadership, and organisational skills
• Ability to manage challenging situations positively and work effectively under pressure
• Good IT skills, including the use of electronic care planning systems
• A flexible and compassionate approach to supporting residents needs

Desirable

• Assessor or Mentor qualification
• Understanding of Jewish values, culture, and traditions

What We Offer

• Competitive salary and benefits package
• Excellent learning and development opportunities
• Ongoing training and career progression
• Supportive leadership and team environment
• The opportunity to make a genuine difference to the lives of older people and their families

Why Join Us?

At Jewish Care, you will be part of a dedicated and compassionate team where your contribution is truly valued. We are committed to creating inclusive environments where residents and colleagues can thrive, and where high-quality care is delivered with kindness, dignity, and respect every day.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Closing date: 30 November 2026

Reference number: VPBAF726DE

Contact: Julie Garrity, [e-mail]