Relief Accommodation Work

YMCA Trinity Group; Bury St Edmunds; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

DBS check paid

Induction programme

On-the-job training

Regular supervisions

Internal progression opportunities

Employee Assistance Programme

Job summary

YMCA Trinity Group seeks Relief Accommodation Workers for Batt House in Bury St Edmunds. The role covers day and night shifts, across weekdays, weekends and bank holidays, with emphasis on supporting young people in a safe, nurturing environment.

A 24-hour service requires flexibility; prior DBS check is facilitated. The role focuses on maintaining high care standards, safeguarding, and assisting residents with personal development and wellbeing.

Qualifications

• Strong interpersonal skills for face-to-face care and support.
• Understanding of confidentiality and safeguarding responsibilities.
• Proactive, respectful approach that values diversity.
• Ability to stay calm under pressure and manage challenging situations.

Responsibilities

• Provide day-to-day support for young people with supervision and guidance.
• Create a caring environment promoting well-being and independence.
• Uphold high standards of professional practice ensuring safety and dignity.
• Collaborate with the team to ensure smooth operation of the accommodation service.

Skills

Interpersonal skills

Confidentiality

Safeguarding

Team player

Communication

Job description

YMCA Trinity Group – Accommodation

‘Inspiring communities, transforming young lives’

Sessional Vacancy

Relief Accommodation Work

Job Reference

ARW-BSE-0926

Location

Batt House, 56 Westgate Street, Bury St Edmunds, IP33 1QG

A fulfilling opportunity to work with and support young people as they progress on their journey with YMCA

This is a Relief Worker role, with shifts available across weekdays, weekends, and bank holidays. Flexibility is essential, as this is a 24-hour service and shifts may be required at any time.

At present, our greatest need is for staff who can provide cover for night shifts and weekends, so we are particularly keen to hear from candidates who can offer availability during these times.

About Us

The Role

We’re seeking compassionate and committed Relief Accommodation Workers to join our team at Batt House in Bury St Edmunds. In this role, you’ll provide essential support to our Accommodation Team, helping young people thrive in a safe and nurturing environment.

This is a flexible, as-and-when-required position, with both day and night shifts available.

As a Relief Accommodation Worker, you’ll play a key part in maintaining the highest standards of care and support, creating a warm and welcoming atmosphere for the young people in our accommodation. Your presence will make a real difference, offering consistency, care, and encouragement as they work toward a brighter future.

Key Responsibilities

• Provide day-to-day support for young people, offering supervision, guidance, and encouragement as needed.
• Create and maintain a caring, supportive environment that promotes well-being, independence, and personal development.
• Uphold high standards of professional practice, ensuring the safety, comfort, and dignity of all residents.
• Work collaboratively with the team to ensure the smooth operation of the accommodation service and meet the individual needs of young people

• Strong interpersonal skills with the ability to deliver excellent face-to-face care and support.
• A clear understanding of confidentiality and a commitment to safeguarding privacy.
• A respectful, non-judgemental approach that values diversity and individuality.
• Confidence and positivity when engaging with young people.
• The ability to stay calm under pressure and manage challenging situations effectively.
• Basic computer skills for administrative tasks and communication.
• A cheerful, optimistic attitude, even on the toughest days.
• A collaborative team player who works well with others to achieve shared goals.

In accordance with safer recruitment processes many of the roles we recruit for require successful candidates to undertake an appropriate criminal record background check. If an offer of work is accepted, YMCA Trinity Group will facilitate these checks on behalf of our staff and volunteers via the Disclosure and Barring Service.

Days and hours

Various shifts are available, on and an as and when required basis. Our teams work 7 days a week, day, evening and nights shifts.

What we offer

Salary is £12.71 per hour.

• DBS Check Facilitated / Cost Paid

• Induction programme and on the job training opportunities
• Regular supervisions
• Internal progression opportunities
• Employee Assistance Programme

YMCA Trinity Group strives to create a fulfilling and enjoyable place to work; we know how staff & volunteers feel directly translates to the quality of service & care we give our clients, and we also recognise the crucial role each and every one of us plays in helping to fulfil our Mission.

Ensuring the safety and well-being of vulnerable individuals is paramount to our mission. As such, we are committed to upholding rigorous safeguarding practices in all aspects of our work. Join us in making a meaningful difference while adhering to the highest standards of care and protection for those we serve.

Visit ymcatrinitygroup.org.uk to view our current work and volunteering opportunities