Relationship Officer

NHS; Manchester; Hybrid; GBP 29,000 - 37,000; Full time

Job summary

An established industry player is seeking a passionate and committed individual to join their fundraising team. This role offers the chance to make a significant impact on the health and quality of life for a diverse population in the North West. With a flexible working pattern and a supportive environment, you'll be responsible for building relationships with supporters and corporate partners, while managing multiple projects. You'll thrive in a dynamic setting where your skills in communication and relationship management will shine. Join this forward-thinking organization and help drive their mission forward!

Benefits

NHS pension scheme

27 days annual leave

Access to carer's leave

Enhanced maternity/paternity/adoption leave

Onsite nursery

NHS discount schemes

Qualifications

• Educated to degree level or equivalent experience in fundraising.
• Proven knowledge of fundraising legislation and good practices.

Responsibilities

• Connect supporters with the charity and hospitals.
• Acquire new corporate relationships and deliver stewardship.

Skills

Fundraising

Communication

Relationship Building

Time Management

Project Planning

Education

Degree in relevant field or equivalent experience

Tools

Office 365

Beacon CRM

Job description

Job summary

MFT Charity supports Manchester University NHS Foundation Trust's family of ten hospitals, clinical services and local care organisations including Royal Manchester Children's Hospital, MRI and Wythenshawe Hospital.

We are looking for a talented, passionate and committed person to join our team and make an impact both immediately and as we prepare for the future and long term growth.

With a trust-based approach, we will readily consider flexible working patterns. With core hours of 10am - 4pm, most of our team choose to work on a hybrid home/office basis (with a modern office at our Oxford Road site just south of Manchester city centre). With an expectation that you will work onsite in the office at least two days per week.

Excellent benefits include:

NHS pension scheme

27 days annual leave per year, rising to 29 days after five years continuous service and 33 days after 10. (Annual leave will be pro rata-ed to the duration of the contract.)

Access to carer's leave

Enhanced maternity/paternity/adoption leave

Onsite nursery

Eligibility to purchase a Blue Light card and for many NHS discount schemes

Initiatives by the Trust's dedicated staff Health and Wellbeing team

Main duties of the job

Our Relationship experts are the public face of the charity. They are the people who connect our supporters with the charity and our hospitals. They arehighly skilled fundraisersandexcellent communicatorswho arepassionate aboutdelivering the Charity's vision; toimprove the health and quality ofourdiverse populationinthe North West and beyond.

They will hold a pipeline of supportersand work proactively and independently across the full portfolio of MFT Charity to connect our supporters to the cause, to acquire newcorporate relationshipsand deliver first class stewardship.

To succeed in this role you will be a highly organised individual with an ability to thrive under pressure and a proven track record of working in a fundraising role. A team player, you will possess excellent attention to detail and a facilitative and can-do approach to working across multiple projects.

About us

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

349-COR-7153975

Job locations

Manchester Foundation Trust Charity

Cobbett House

Manchester

M13 9WL

Job description Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

Were looking forward to hearing from you!

Job description Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

Were looking forward to hearing from you!

Person Specification Qualifications Essential

• Educated to degree level, or with equivalent experience in working in a fundraising environment.
• Fully trained in and with good skill levels of Office 365.

Knowledge Essential

• Working knowledge of Beacon CRM software or similar database.
• Proven specialist knowledge of relevant Fundraising legislation, codes of conduct and good practice.

Desirable

• Thorough and practical knowledge of the voluntary sector.

Experience Essential

• Experience of proactively seeking income generation opportunities
• Experience of working in a relationship fundraising rol
• Experience of developing and growing client or supporter relationships
• Experience of working directly with volunteer fundraisers and corporate fundraising partners, maintaining a high level of donor care and developing relationshipsto maximise their fundraising potential
• Experience of working in a target (time and income) driven environment
• Experience of presenting to audiences from small groups to hundreds of people in an engaging way suitable for the relevant audience
• Experience of managing own workload effectively, planning and organising work to meet deadlines
• Experience of working effectively without close supervision and dealing with problems as they arise

Desirable

• Experience of working in the charitable sector
• Experience of cold calling and generating new business
• Experience of managing and/or supervising Volunteers and Volunteer Groups

Skills and abilities Essential

• Ability to take responsibility for delivering against targets
• Excellent written and verbal communication skills with attention to detail
• High level of communication skills, providing and receiving routine/sensitive and sometimes complex information on a one-to-one or one-to-many basis
• Ability to tailor communication skills to individuals, employing relevant level of tact and adapting methodology; eg for complex information and/or for those for whom English is not their first language
• Ability to guide and motivate volunteer fundraisers and corporate fundraising partners and explain (sometimes complex) information including legislation and risk assessment
• Ability to manage multiple priorities and different events/projects simultaneously
• Ability to communication in person and in writing to a wide range of people
• Excellent time management and project planning skills

Attributes Essential

• A strong relationship builder and negotiator
• Ability to work regular weekends and evenings to attend events
• Enthusiasm for and commitment to the aims of the charity
• Understanding of and commitment to the principles of confidentiality and data protection
• Action orientated with ability to work under own initiative
• Able to work within a small team and the wider charity team

Others Essential

• Ability to travel throughout the North West Region to meet the demands of the role

Person Specification Qualifications Essential

• Educated to degree level, or with equivalent experience in working in a fundraising environment.
• Fully trained in and with good skill levels of Office 365.

Knowledge Essential

• Working knowledge of Beacon CRM software or similar database.
• Proven specialist knowledge of relevant Fundraising legislation, codes of conduct and good practice.

Desirable

• Thorough and practical knowledge of the voluntary sector.

Experience Essential

• Experience of proactively seeking income generation opportunities
• Experience of working in a relationship fundraising rol
• Experience of developing and growing client or supporter relationships
• Experience of working directly with volunteer fundraisers and corporate fundraising partners, maintaining a high level of donor care and developing relationshipsto maximise their fundraising potential
• Experience of working in a target (time and income) driven environment
• Experience of presenting to audiences from small groups to hundreds of people in an engaging way suitable for the relevant audience
• Experience of managing own workload effectively, planning and organising work to meet deadlines
• Experience of working effectively without close supervision and dealing with problems as they arise

Desirable

• Experience of working in the charitable sector
• Experience of cold calling and generating new business
• Experience of managing and/or supervising Volunteers and Volunteer Groups

Skills and abilities Essential

• Ability to take responsibility for delivering against targets
• Excellent written and verbal communication skills with attention to detail
• High level of communication skills, providing and receiving routine/sensitive and sometimes complex information on a one-to-one or one-to-many basis
• Ability to tailor communication skills to individuals, employing relevant level of tact and adapting methodology; eg for complex information and/or for those for whom English is not their first language
• Ability to guide and motivate volunteer fundraisers and corporate fundraising partners and explain (sometimes complex) information including legislation and risk assessment
• Ability to manage multiple priorities and different events/projects simultaneously
• Ability to communication in person and in writing to a wide range of people
• Excellent time management and project planning skills

Attributes Essential

• A strong relationship builder and negotiator
• Ability to work regular weekends and evenings to attend events
• Enthusiasm for and commitment to the aims of the charity
• Understanding of and commitment to the principles of confidentiality and data protection
• Action orientated with ability to work under own initiative
• Able to work within a small team and the wider charity team

Others Essential

• Ability to travel throughout the North West Region to meet the demands of the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Manchester University NHS Foundation Trust

Address

Manchester Foundation Trust Charity

Cobbett House

Manchester

M13 9WL

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)

Employer details Employer name

Manchester University NHS Foundation Trust

Address

Manchester Foundation Trust Charity

Cobbett House

Manchester

M13 9WL

Employer's website

https://mft.nhs.uk/careers/ (Opens in a new tab)