Relationship Lead (11291)

Macmillan Cancer Support; Newcastle upon Tyne; Hybrid; GBP 34,000 - 37,000; Full time

Benefits offered by this job

25 days holiday+bank holidays

Pension matched up to 7.5%

100+ learning and development offers

Flexible working patterns

Holiday buying/selling

Life insurance

Retail discounts

Job summary

Macmillan Cancer Support is seeking a Relationship Lead (North East) to support delivery of the Professional Engagement plan. The role is home-based with travel around Newcastle, the surrounding areas, and occasional UK travel.

You’ll lead events, partner engagement activities and conferences, developing resources and webinars to support Macmillan Professionals and improve person-centred cancer care. You’ll manage workload to targets, analyse data to show impact, and build strong relationships

Qualifications

• Experience in stakeholder engagement, events and webinars is desirable.
• Ability to analyse data and present outcomes clearly.
• Strong written and verbal communication tailored for different audiences.
• Ability to manage multiple tasks and meet deadlines.
• Comfort using digital tools and systems (Office, CRM).

Responsibilities

• Support delivery of the Professional Engagement plan including events, partner engagement and conferences.
• Deliver professional resources and webinars as part of the plan.
• Prioritise workload and work to targets to achieve outcomes.
• Use data management, analysis and reporting to demonstrate impact.
• Build and maintain relationships with Macmillan Professionals and stakeholders.

Skills

Relationship-building

Data analysis

Written and verbal communication

Task prioritisation

Digital tools proficiency

Microsoft Office

CRM systems

Tools

Microsoft Office

Excel

CRM systems

Job description

Relationship Lead (North East)
Contract type: 12-month fixed term contract
Full time: 34.5 hours – we are open to a conversation about how you work these hours.
Salary range: £33,500 - £36,500. Please note that we typically offer at the start of the range, unless candidates demonstrate exceptional skills and experience.
Location: Home-based, with approx. 1 day of travel per week around Newcastle and the surrounding areas, plus occasional travel elsewhere in the UK. Candidates must be based in Newcastle or the surrounding areas and be able to travel regularly to support events and attend meetings.

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

Our organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.

About the role

In this rewarding role you’ll support delivery of our Professional Engagement plan so Macmillan Professionals are supported to ensure they have the right tools, skills, support and resources to deliver high-quality personalised care experiences for people living with cancer.

You will support, lead and deliver defined parts of the Professional Engagement plan, including events, partner engagement activities, conferences and delivery of professional resources and webinars.

Having an oversight of a large group of professionals, it will be important to prioritise and plan your workload, working to targets and objectives to deliver agreed outcomes.

You will use your data management, analysis, and reporting skills to help demonstrate the impact of our professional engagement work and team.

Relationship building and management is key to this role. You will support Macmillan Professionals with all of their needs, while also developing new relationships with the wider workforce and work collaboratively with the senior leadership team, your other team colleagues, external partners, and other key stakeholders, to deliver local priorities and ultimately deliver the absolute best person-centred care for people living with cancer.

About you

We recognise that relationship-building, planning and analytical skills can be gained in many different environments. You may have developed these skills through paid employment, volunteering, community leadership, education, or other life experiences.

If you can demonstrate most of the skills below, we'd encourage you to apply, even if your experience doesn't match every aspect of the role.

• Ability to build trusted relationships with a range of people and work collaboratively towards shared goals.
• Ability to gather, interpret and present information or data to demonstrate outcomes, impact or progress.
• Strong written and verbal communication skills, with the ability to tailor messages for different audiences.
• Ability to organise and prioritise multiple tasks while delivering to agreed deadlines.
• Confidence using digital tools and systems to manage information, communicate effectively and support delivery of work (e.g. Microsoft Office, Excel and CRM systems).

Please note: Although this role is home-based, regular travel is required to support events and attend team meetings in the geographical area allocated. Therefore, candidates must be based in Newcastle or the surrounding areas.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more