Relationship-Driven Commercial Insurance Handler

Stride Resource Management Ltd; Coventry; On-site; GBP 25,000 - 35,000; Full time

Job summary

Stride Resource Management Ltd in Coventry is seeking a commercial Account Handler who values strong client relationships, autonomy, and personal service. The role covers a varied commercial workload, supporting clients and maintaining high service standards.

You will handle renewals, mid-term adjustments, and liaise with insurers and Account Executives to ensure terms are accurate and client needs are met.

Qualifications

• Manage renewals, mid-term adjustments and insurer negotiations as part of regular servicing.
• Speak with clients and insurers to ensure terms and service standards are met.
• Be dependable, organized and focused on long-term client relationships.

Responsibilities

• Manage and service a portfolio of commercial insurance clients
• Handle renewals, mid-term adjustments and day-to-day account administration
• Liaise with insurers and underwriters to obtain terms and maintain progress on client work
• Prepare accurate documentation and maintain policy records to a high standard
• Support Account Executives and colleagues with client servicing activity
• Help deliver a reliable, professional service that supports retention and long-term client relationships
• Contribute to a broking environment where advice and service standards still matter

Skills

Account handling

Client servicing

Insurance knowledge

Negotiation

Communication

Job description

Stride Resource Management Ltd in Coventry is seeking a commercial Account Handler who values strong client relationships, autonomy, and personal service. The role covers a varied commercial workload, supporting clients and maintaining high service standards.

You will handle renewals, mid-term adjustments, and liaise with insurers and Account Executives to ensure terms are accurate and client needs are met.