Relationship Director - BPL

BARCLAYS; Greater London; On-site; GBP 80,000 - 120,000; Full time

Job summary

BARCLAYS is seeking a Relationship Director in London to manage a portfolio of high-value clients and drive strategic business development. The role involves negotiating complex opportunities, delivering tailored financial solutions, and nurturing key client relationships.

The ideal candidate will possess proven experience in managing complex client relationships at the C-suite level and leading high-impact negotiations. Exceptional communication skills and a deep understanding of the financial industry's landscape are essential for success in this position.

Qualifications

• Track record of managing complex client relationships, engaging at C‑suite level.
• Experience leading and negotiating high‑impact deals.
• Deep knowledge of industry trends and regulatory environment.

Responsibilities

• Lead and negotiate strategic, high‑impact deals to drive revenue growth.
• Manage client relationships to identify financial goals and challenges.
• Research industry trends to inform strategic recommendations.
• Design customized solutions for client needs.
• Provide guidance on financial decisions and risk management.

Skills

Managing high‑value client relationships

Negotiating strategic deals

Industry knowledge

Exceptional communication skills

Job description

Role Overview

Join us as a Relationship Director in our Corporate Retail Coverage team, where you will lead on managing a portfolio of high‑value clients while driving strategic new business development. Operating at a senior level, you will work alongside Corporate Directors and senior stakeholders to originate and negotiate complex opportunities, deliver sophisticated financial solutions, and deepen key client relationships.

Responsibilities

• Lead and negotiate strategic, high‑impact deals to drive significant revenue growth.
• Manage client relationships to identify financial goals, challenges, and risk tolerance; support analysis of client data and identify trends, insights and opportunities.
• Research industry trends, regulatory landscape and competitive environment to inform strategic recommendations.
• Design customised solutions that address client needs and objectives, incorporating a range of bank products.
• Communicate value proposition, justify recommendations, and negotiate terms that benefit both client and bank.
• Provide guidance to clients on financial decisions, risk management and wealth strategies, and update on market trends.
• Assess financial, legal and operational risks associated with client relationships and implement mitigation measures.
• Document all client interactions, transactions and agreements to ensure transparency and auditability.
• Monitor client satisfaction, revenue and other metrics to evaluate effectiveness of relationship management.

Qualifications

• Track record of managing high‑value, complex client relationships, including engagement at C‑suite level.
• Advanced technical expertise and sharp eye for detail.
• Experience leading and negotiating strategic, high‑impact deals that drive significant revenue growth.
• Deep knowledge of industry trends, regulatory environment, and ability to structure bespoke financial solutions.
• Proven delivery record within payments and associated industries.

Additional Valuable Skills

• Strategic, solutions‑oriented mindset with ability to navigate complex client challenges.
• Exceptional communication and influencing skills, confident engaging senior stakeholders.
• Proven expertise in managing a broad network of internal and external relationships to drive commercial outcomes.
• Prior experience or exposure to the Retail sector and understanding of its client operations.

Location

London

Barclays Values

All colleagues will demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship, and the Barclays Mindset of Empower, Challenge and Drive.