Relationship and Partner Manager

Fusion Practices; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

Fusion Practices, an award-winning consultancy based in Greater London, seeks a Relationship Manager. This role emphasizes fostering connections and engaging with stakeholders to enhance collaboration with Oracle partners.

The ideal candidate will be proactive, organized, and confident, with an ability to communicate clearly and maintain strong relationships. Experience in client services or related fields is advantageous, but the role is open to various professional backgrounds.

Qualifications

• Experience in Relationship Management or Customer Success is advantageous.
• Ability to engage with stakeholders and maintain professional relationships.
• Degree in Business Management, Public Relations, Communications, or similar.

Responsibilities

• Build and maintain relationships with stakeholders across Oracle.
• Arrange and coordinate meetings with partner organizations.
• Promote Fusion Practices' services and successes.

Skills

Relationship Management

Communication Skills

Organizational Skills

Networking

Proactivity

Listening Skills

Confidence

Education

Degree in Business Management or related field

Job description

Overview

Fusion Practices is an award-winning Oracle Cloud consultancy delivering transformation programmes across the UK, Europe, Middle East and Asia.

Our achievements include:

• AI Champion of the Year Award Winner
• Innovation of the Year Award Winner
• Employee of the Year Award Winner
• Oracle Managed Support Partner of the Year Award Winner
• Finalist – Women in Technology Awards
• Finalist – Best Development Team of the Year

We are recognised for combining Oracle Cloud expertise, Artificial Intelligence, automation, managed services and delivery excellence to help organisations transform finance, HR and operational processes.

Our customer base includes Higher Education, Research Organisations, Public Sector Bodies, Healthcare Organisations, Housing Associations, Financial Services Organisations and Commercial Enterprises.

The Opportunity

This is a people-focused role.

We are looking for someone who enjoys building relationships, creating connections, opening conversations and bringing people together.

You do not need a background in Oracle technology or enterprise software. What matters most is your ability to build trust, communicate confidently, maintain strong professional relationships and represent Fusion Practices positively and professionally with the sales team within Oracle.

You will spend your time engaging with stakeholders, arranging meetings, maintaining regular contact with key individuals, discussing opportunities, understanding business priorities and ensuring Fusion Practices remains visible and well connected within our partner ecosystem.

You will become one of the key relationship ambassadors for Fusion Practices for the Oracle corporation, helping partners understand who we are, what we do, where we add value and why organisations choose to work with us.

This role would suit someone from a variety of backgrounds including:

• Relationship Management
• Executive Assistant
• Personal Assistant
• Recruitment
• Account Management
• Client Services
• Stakeholder Management
• Business Development Support
• Customer Success
• Public Relations
• Communications
• Events Management
• Partner Coordination
• Business Administration

Key Responsibilities

Relationship Building:

• Build and maintain strong relationships with stakeholders across Oracle and other strategic organisations.
• Establish regular contact with key individuals and maintain ongoing engagement.
• Develop trusted professional relationships at all levels.
• Ensure Fusion Practices remains visible and well represented within partner organisations.
• Build a strong network of contacts across the wider business community.

Partner Engagement:

• Arrange and coordinate meetings between Fusion Practices and partner organisations.
• Facilitate introductions between senior stakeholders.
• Maintain regular communication with partner contacts.
• Help identify areas where organisations can work together.
• Support relationship development activities and engagement plans.

Representing Fusion Practices:

• Clearly explain the services, solutions and strengths of Fusion Practices.
• Promote the company capabilities, customer success stories, innovation initiatives and market achievements.
• Act as a professional ambassador for the organisation.
• Attend meetings, networking events, conferences and industry functions.
• Build awareness of the Fusion Practices brand within partner organisations.

Opportunity Development:

• Identify opportunities for closer collaboration.
• Help connect the right people across organisations.
• Support discussions around joint initiatives and business opportunities.
• Track relationship activities and follow-up actions.
• Maintain awareness of partner priorities and business objectives.

Internal Collaboration:

• Work closely with senior leadership, sales, marketing and delivery teams.
• Share relationship updates and opportunities across the business.
• Help coordinate engagement activities and partner communications.
• Support the continued growth of strategic partnerships.

Skills and Attributes

• Enjoys meeting new people and building professional relationships.
• Is naturally confident and approachable.
• Communicates clearly and professionally.
• Is highly organised and able to manage multiple relationships simultaneously.
• Is proactive and follows through on commitments.
• Has strong listening skills.
• Can represent an organisation professionally and credibly.
• Enjoys networking and engaging with stakeholders.
• Has a positive and enthusiastic approach.

Experience

We are open to candidates from a wide range of professional backgrounds.

Experience in any of the following areas would be beneficial:

• Relationship Management
• Executive Assistant or Personal Assistant roles
• Recruitment
• Stakeholder Management
• Customer Success
• Account Coordination
• Business Development Support
• Public Relations
• Communications
• Events Management
• Professional Services
• Client Services

Education

A degree or equivalent professional experience in one of the following areas would be advantageous:

• Business Management
• Public Relations
• Communications
• Marketing
• Psychology
• Human Resources
• Sociology
• Events Management
• Hospitality Management
• Business Administration

What Success Looks Like

• Strong and trusted relationships established with strategic partners.
• Increased visibility of Fusion Practices within partner organisations.
• More senior stakeholder engagement opportunities.
• Increased introductions and collaboration opportunities.
• Positive recognition of the Fusion Practices brand.
• Strong professional networks developed across the partner community.

Why Join Fusion Practices?

This is an opportunity to join an award-winning organisation where relationships matter.

You will work closely with senior leaders, represent a growing international business and play an important role in strengthening the connections that support our continued success.

If you are someone who enjoys working with people, building professional networks and creating opportunities through strong relationships, we would love to hear from you.