Reinstatement Operations Manager

Lanes Group; Leyland; On-site; GBP 42,000 - 56,000; Full time

Job summary

Lanes Group in the United Kingdom is seeking a Reinstatement Manager to lead on-site reinstatement activities for United Utilities contracts. You will deliver first-class service by engineering practical solutions, coordinating scheduling, and guiding teams to complete work right first time.

The role emphasises collaboration with internal and client teams, driving KPI performance, safety, and quality while managing resources, subcontractors, and materials to meet SLA commitments and support

Qualifications

• Experience within a similar role is preferred.
• Street works card.
• A full clean driving licence is essential.
• You will be IT literate and be a confident communicator at all levels.
• An excellent work ethic is a must.

Responsibilities

• Operational responsibility for the reinstatement teams and their in-day activities.
• Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages, and absence management.
• Manage all other resources e.g., sub-contractors, materials, and plant.
• Assist with carrying out team briefings with teams, on a monthly basis.
• Assisting in coaching and developing staff to reach their potential. Ensure a fair and consistent culture with the teams.
• Help to assist the defect programme and ensure that KPIs are met and client meetings and council meetings are attended.
• Assist in carrying out documented audits, checking quality of the work and coaching teams/individuals to ensure the right behaviours are always exhibited.
• Liaise with the Support Services and Streetworks Team to ensure that FPN and Section74 liabilities are managed
• You will be required to assist the reinstatements manager by being a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur.
• Covering all aspects of reinstatements, including black top and white top.

Skills

Street works card

Driving licence

IT literate

Confident communicator

Excellent work ethic

Experience in similar role

Job description

Lanes Group in the United Kingdom is seeking a Reinstatement Manager to lead on-site reinstatement activities for United Utilities contracts. You will deliver first-class service by engineering practical solutions, coordinating scheduling, and guiding teams to complete work right first time.

The role emphasises collaboration with internal and client teams, driving KPI performance, safety, and quality while managing resources, subcontractors, and materials to meet SLA commitments and support