Rehoming & Support Operations Manager

Association of Dogs and Cats Homes (ADCH); England; On-site; CAD 55,000 - 75,000; Full time

Job summary

Raystede Centre For Animal Welfare is seeking a Rehoming & Support Operations Manager to provide strategic leadership for the Rehoming and Support team, championing animal welfare and creating conditions for animals to thrive. You will oversee admission, rehabilitation and successful adoptions while shaping services and partnerships across the organisation.

The role requires ensuring high standards of care and collaboration with teams to achieve the best welfare outcomes for animals and

Qualifications

• Applicants must hold: Level 3 certificate in animal care and a management qualification or verifiable relevant experience.

Responsibilities

• Provide strategic leadership across a complex and compassionate service.
• Champion exceptional animal welfare standards and ethical principles.
• Deliver outstanding experiences for adopters, owners, volunteers and the wider public.
• Lead admissions, rehabilitation and adoption journey, ensuring high care standards.

Skills

Strategic leadership

Animal welfare

Partnerships

Education

Level 3 animal care certificate

Management qualification

Management experience

Job description

Raystede Centre For Animal Welfare

Location: East Sussex

Salary: £34,606

Hours: 37.5

Contract Type: Permanent

Closing Date: 25 October 2026

If you’re an inspiring leader who combines strategic thinking with compassion, operational excellence and a relentless commitment to animal welfare, we’d love to hear from you.

We’re excited to offer this new role Rehoming & Support Operations Manager – where you’ll provide strategic leadership and full accountability for our Rehoming and Support team — championing outstanding animal welfare while creating the conditions for people and animals to thrive.

You’ll lead the journey from admission and rehabilitation through to successful, sustainable adoption, ensuring every animal receives the highest standards of care and the best possible chance of finding a loving home.

Working collaboratively across Animal Welfare, Education & Prevention and the wider organisation, you’ll help shape services, strengthen partnerships and maximise opportunities to intervene early and achieve the very best welfare outcomes.

Applicants must hold: minimum Level 3 certificate in animal care and a management qualification or verifiable relevant experience.

We’re Looking For Someone Who Can

• Provide strategic, inspirational leadership across a complex and compassionate service
• Champion exceptional animal welfare standards and ethical principles
• Deliver outstanding experiences for adopters, owners, volunteers and the wider public
• Think creatively about prevention, rehabilitation and rehoming
• Build influential partnerships by working collaboratively across internal teams
• Turn strategy into meaningful, measurable improvements for animals and people
• Bring energy, resilience and a genuine passion for making a difference