Rehabilitation Admin Coordinator — Flexible Working

Proclaim Care Limited; Hamilton; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Pension scheme with employer contrib.

Company profit share

Wellbeing Day

Flexible working

Private online GP service

Employee Assistance Programme (EAP)

Job summary

Proclaim Care Limited, part of Proclaim Group, is seeking an administrator to join our Hamilton office as a Rehabilitation Assistant. This office-based role involves case coordination, documentation, and liaison with stakeholders to improve service users' lives.

The position offers 35-37.5 hours per week, UK rights to work, and a salary of £24,500-£26,500 per year plus benefits, with training provided and opportunities for development.

Qualifications

• Right to work in the UK.
• Currently resident within the UK.
• Administration experience.
• Willingness and ability to commute to Hamilton.

Responsibilities

• Provide administrative and coordination support to Rehabilitation Managers to ensure efficient case management and positive client outcomes.
• Coordinate appointments, services, and funding requests, ensuring compliance with processes and SLAs.
• Liaise with service users, service providers, insurers, solicitors and healthcare professionals.
• Prepare and issue accurate documentation, referral letters, and reports per company standards.
• Manage case files and databases with up-to-date information and compliant procedures.
• Monitor and progress tasks to meet KPIs and customer specifications.
• Support Managers with arranging services, equipment, travel, and adaptations for service users.

Skills

Administration experience

Communication skills

IT software

Tools

Microsoft Office

Job description

Proclaim Care Limited, part of Proclaim Group, is seeking an administrator to join our Hamilton office as a Rehabilitation Assistant. This office-based role involves case coordination, documentation, and liaison with stakeholders to improve service users' lives.

The position offers 35-37.5 hours per week, UK rights to work, and a salary of £24,500-£26,500 per year plus benefits, with training provided and opportunities for development.