Senior Rehabilitation Case Manager - Salisbury

Proclaim Care Limited; Salisbury; Hybrid; GBP 52,000 - 55,000; Part time

Benefits offered by this job

Competitive salary

Pension scheme with employer contribution

32 days of annual leave

Wellbeing benefits

Continuous professional growth opportunities

Job summary

Proclaim Care Limited, based in Salisbury, seeks experienced healthcare professionals for a role focusing on operational leadership and client support in rehabilitation solutions. This position combines assessment and strategy development to improve patient recovery and is home-based with regional travel.

The ideal candidate will be a registered healthcare professional with leadership experience and a commitment to quality improvement, offering competitive salary and benefits including flexible working arrangements and professional development opportunities.

Qualifications

• Health Care professional with a qualification in Occupational Therapy, Nursing or Physiotherapy.
• Active registration with the HCPC or NMC.
• Proven leadership and line-management experience.
• Commitment to quality and continuous improvement.

Responsibilities

• Conduct in-person and virtual assessments of clients' needs.
• Devise and coordinate rehabilitation programs.
• Collaborate with multidisciplinary teams.
• Communicate with external stakeholders regarding client progress.

Skills

Strong clinical reasoning skills

Effective communication skills

Organizational skills

Problem-solving skills

Education

HCPC or NMC registration

Tools

IT software packages

Job description

Location: Salisbury

Hours: 35-37.5 hours per week (part‑time roles also considered)

Salary: £52,000 - £55,000 per year + benefits

Job Overview

We are looking for experienced healthcare professionals with proven leadership and line‑management experience to join our expanding team within Proclaim Care, a national award‑winning provider of rehabilitation solutions.

About The Role

This role is part of our ongoing organisational evolution and will strengthen leadership capacity across the business. It is a home‑based position that requires significant regional travel and is appropriate for applicants based in Salisbury or the surrounding areas.

Summary Of Essential Requirements

• Right to work in the UK
• Current resident within the UK
• Health Care professional with a qualification in Occupational Therapy, Nursing or Physiotherapy
• Active registration with the HCPC or NMC
• Proven leadership and line‑management experience
• Strong decision‑making skills and ability to work within a structured governance framework
• A collaborative, values‑driven approach to team development and service delivery
• A commitment to quality, accountability and continuous improvement
• Car and valid driving licence
• Willingness and ability to travel

Job Description

This dual role combines operational leadership with client support to optimise recovery and achievement of rehabilitation and return‑to‑work goals.

Role Responsibilities

• Conduct in‑person and virtual assessments to determine clients’ physical, psychological and social needs on an ongoing basis.
• Devises and coordinates goal‑focused rehabilitation programmes, including private and statutory services.
• Coordinates private treatment (e.g. physiotherapy, psychology, investigations or surgery).
• Collaborates with family members and other inter‑disciplinary professionals.
• Communicates regularly with external stakeholders (e.g. solicitors, insurers and employers).
• Writes comprehensive reports for instructing parties, providing updates, demonstrating progress and seeking funding approval.
• Facilitates return to work and/or education.
• Assists the Regional Manager to ensure safe, effective, person‑centred care aligned with company policies.
• Conducts regular one‑to‑one meetings with Rehabilitation Managers to provide feedback, address challenges, agree priorities and drive accountability.
• Identifies training needs and promotes continuous professional development (CPD).
• Coaches and mentors Rehabilitation Managers on assessment, rehabilitation case management and billing practices.
• Supports Rehabilitation Managers with developing strategies for meeting financial targets and SLAs.
• Provides guidance on risk management and safeguarding responsibilities.
• Facilitates team huddles and case clinics to enhance collaboration.
• Offers ad‑hoc support for Clinical Duty rota and covers Regional Manager absence.
• Manages annual leave and training approvals.
• Supports the Regional Manager with recruitment, induction and performance management.
• Supports orientation, development and quality assurance of Associate Rehabilitation Managers, including audits and quarterly case reviews.

Person Specification

We are looking for a HCPC‑registered Occupational Therapist or Physiotherapist, or an NMC‑registered Nurse with a proven clinical background in one or more of the following specialisms:

• Complex orthopaedic conditions
• Brain injury
• Spinal cord injury
• Amputations
• Paediatrics

Senior Rehabilitation Case Managers work from home but travel regionally to meet clients, team members, treatment providers and employers. A valid driving licence is essential.

Required Skills and Attributes

• Strong clinical reasoning skills with a solutions‑focused approach.
• Effective communication, report writing and interpersonal skills.
• Excellent organisational and administrative skills with attention to detail.
• Ability to work independently and as part of a multidisciplinary team.
• In‑depth knowledge of rehabilitation case management, professional and regulatory standards and frameworks.
• Desire to coach and mentor colleagues to improve performance and long‑term professional growth.
• Strong problem‑solving skills with the desire to identify and resolve operational, people and customer issues.
• Desire to inspire, develop and empower teams to foster a high‑performance, collaborative culture.
• Understanding of how own role contributes to positive outcomes, customer satisfaction and company profitability.
• Ability to think creatively and identify opportunities for improvement, encourage idea generation and effectively oversee continuous improvement cycles.
• Confidence with IT software packages.
• Alignment with company values.

Benefits and Opportunities

• Opportunity to join a growing, forward‑thinking organisation.
• A supportive leadership environment with clear structures and governance.
• Full training and ongoing support in company processes, systems and expectations.
• Opportunities to shape and influence service delivery as the business evolves.
• A culture that values professional development, autonomy and collaboration.

Reasonable Adjustments

We are happy to consider any reasonable adjustments that applicants may need during the recruitment process. You will be asked whether you require any during the application process.

Benefits

• Competitive salary, optional company credit card, pension scheme with employer contribution, company profit share, fully covered travel expenses and mileage reimbursement.
• Re‑referral and recruitment incentive schemes.
• 32 days of annual leave inclusive of bank holidays with flexible working opportunities; an extra wellbeing day each year.
• Flexible working arrangements, including altered or compressed working hours and working from home.
• Wellbeing benefits: private online GP service, Employee Assistance Programme with free confidential counselling, legal and self‑help information, Mental Health First Aiders, Menopause Champions and a Health & Wellbeing Forum.
• Voucher scheme for discounts from a wide range of retailers, health clubs, cinemas, restaurants, etc.
• Social events and team building opportunities such as virtual and in‑person events, annual conference and awards ceremony.
• Continuous professional growth through training academy courses, external training and CPD opportunities, and regular team development days.
• Proactive mentoring and supervision from experienced peers and team leaders.
• Support for local community involvement through sponsored sports teams, charitable events and company‑specific giving programmes.