Regulatory Services Assistant - WMF3190e

The Methodist Church in Britain; England; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Competitive pension scheme

Enhanced annual leave allowance

Perks and discount schemes

Flexible working

Focus on wellbeing and work/life BAL

Job summary

Westmorland and Furness Council is seeking a part-time Public Protection Service assistant for an 18-month temporary role. The post involves assisting inspectors, managing a personal caseload across Commercial and Environmental Protection Teams, and providing technical and administrative support.

The role requires a flexible afternoon schedule (three days a week, 15 hours) and willingness to travel around the area. A valid driving or travel arrangement is essential.

Qualifications

• Five GCSEs including English Language and Mathematics, or equivalent.
• Some experience in a customer-focused, service delivery role.

Responsibilities

• Support the work of the Public Protection Service.
• Assist officers on inspections of local businesses, activities and residential premises.
• Provide technical and administrative support to the service.
• Manage your own caseload within the Commercial Protection and Environmental Protection Teams.

Skills

Administrative skills

Attention to detail

Customer service

Communication skills

ICT skills

Learning systems

Education

Five GCSEs incl. English & Maths

Job description

Temporary 18-month post in the Public Protection Service at Westmorland and Furness Council, sitting across the Commercial Protection and Environmental Protection Teams. The work is assisting officers with inspections of local businesses, activities and residential premises, managing a personal caseload and giving technical and admin support. It is part-time at 15 hours a week, three afternoons Monday to Friday, with flexible working supported. Applicants must be able to drive or travel independently, as the role involves regular travel around the area.

What the job involves

• Support the work of the Public Protection Service
• Assist officers on inspections of local businesses, activities and residential premises
• Provide technical and administrative support to the service
• Manage your own caseload within the Commercial Protection and Environmental Protection Teams

Qualifications

• Five GCSEs including English Language and Mathematics, or equivalent

Experience

• Some experience in a customer-focused, service delivery role

Skills & knowledge

• Good administrative skills
• Accurate, detailed and professional approach to work
• Proven ability to deliver high standards and good customer service
• Excellent verbal and written communication
• Strong ICT skills and a proven ability to learn new systems quickly

Checks & eligibility

• Able to drive, with access to a vehicle for work or able to travel independently around the area

What's offered

• Competitive pension scheme
• Enhanced annual leave allowance
• Perks and discount schemes
• Flexible working
• Focus on wellbeing and work/life balance