Regulatory Training Advisor – Senior Associate

PwC UK; Newcastle upon Tyne; On-site; GBP 50,000 - 70,000; Full time

Job summary

PwC UK is seeking a Regulatory Training Advisor within the XLoS Regulatory Reporting team. You will act as a key escalation point and subject matter expert for regulatory and mandatory training, advising on complex queries, including exceptions and breaches, with focus on investigation, sound judgement, and strategic solutions.

You will validate data to prevent issues, guide ARQ matters, and strengthen tutor sourcing and delivery.

Responsibilities

• Act as the primary escalation handler for training breaches, exceptions and anomalies; conduct root-cause analysis and recommend corrective actions.
• Monitor and report trends to the Training Manager to support stakeholder discussions and QMSE reporting.
• Validate training target audiences to prevent breaches; work with Reporting Officers to ensure governance and high data quality for end-to-end compliance.
• Partner with Course Managers to stay current on curricula; drive improvements in tutor sourcing, accreditation and engagement; support automation and maintain documentation for audit readiness.

Job description

About The Role

As a Regulatory Training Advisor within the XLoS Regulatory Reporting team, you will serve as a key escalation point and subject matter expert for regulatory and mandatory training matters, providing expert advice and guidance on complex training‑related queries, including exceptions and breaches. Your role will focus on thorough investigation, sound judgement, and recommending effective solutions, shifting from general execution to strategic advisory. You will proactively validate data to prevent issues, provide expert guidance on Audit Risk and Quality (ARQ) matters, and act as a trusted partner driving quality and compliance through enhanced tutor sourcing and delivery. This is a high-impact role demanding resilience, strong relationship management, and influencing skills to advise the business effectively.

About The Role

As a Regulatory Training Advisor within the XLoS Regulatory Reporting team, you will serve as a key escalation point and subject matter expert for regulatory and mandatory training matters, providing expert advice and guidance on complex training‑related queries, including exceptions and breaches. Your role will focus on thorough investigation, sound judgement, and recommending effective solutions, shifting from general execution to strategic advisory. You will proactively validate data to prevent issues, provide expert guidance on Audit Risk and Quality (ARQ) matters, and act as a trusted partner driving quality and compliance through enhanced tutor sourcing and delivery. This is a high-impact role demanding resilience, strong relationship management, and influencing skills to advise the business effectively.

What Your Days Will Look Like

• Case Management & Investigation: Act as the primary escalation handler for training breaches, exceptions, and anomalies, conducting detailed root cause analysis and recommending corrective actions. Monitor and report trends to the Training Manager to support stakeholder discussions and QMSE reporting.
• Compliance & Advisory Expertise: Maintain expert knowledge of ARQ requirements and XLoS mandatory training programmes to provide accurate, specialist guidance on compliance and regulatory reporting, ensuring consistent adherence across business units.
• Data Quality & Governance: Proactively validate training target audiences to prevent breaches, working closely with Reporting Officers to ensure governance standards, high data quality, and effective end‑to‑end compliance processes.
• Collaboration & Continuous Improvement: Partner with Course Managers to stay current on curricula and requirements, while driving improvements in tutor sourcing, accreditation, and engagement. Support change initiatives through automation and maintain robust documentation to ensure audit readiness and knowledge continuity.
  

This Role Is For You If You

• Have exceptional investigative and analytical skills, using sound judgement to draw conclusions and recommend actions
• Can quickly build or apply expertise in ARQ and regulatory training compliance
• Are a subject matter expert in XLoS mandatory training or related processes
• Excel at building relationships and influencing stakeholders through excellent interpersonal skills
• Are resilient, adaptable, and comfortable managing complex workloads and changing priorities
• Communicate clearly and effectively, with excellent attention to detail and a focus on data accuracy
  

What You’ll Receive From Us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.