Regulations Technician

West Northamptonshire Council; Northampton; On-site; GBP 26,000 - 38,000; Full time

Job summary

West Northamptonshire Council is seeking a Regulations Technician to support the Team Leader in managing activities affecting the highway network. You will process licences for third-party works and assist with coordination of highway events and developments.

You will investigate potential breaches, contribute to enforcement, and respond to customer enquiries, FOI requests, and stakeholder communications, ensuring public safety and network efficiency.

Responsibilities

• Process and monitor permits and licences for third-party works, skips, scaffolding and hoardings.
• Assist with coordination of events, highway works and development projects.
• Investigate potential breaches of regulations and contribute to enforcement actions.
• Respond to customer enquiries, complaints and FOI requests.
• Engage with customers, elected members, managers and external stakeholders as needed.

Job description

The Regulations Technician plays a key role in supporting the Team Leader to effectively manage activities affecting West Northamptonshire's highway network.

Responsibilities include processing and monitoring permits and licences for third-party works, skips, scaffolding and hoardings, as well as assisting with the coordination of events, highway works and development projects.

The post holder will also investigate potential breaches of regulations and contribute to enforcement action to ensure compliance and minimise disruption to network users.

What will you be doing?

This role will be responsible for managing and processing applications for skip and scaffold licences, ensuring that all applications comply with relevant legislation and local authority requirements. You will assess, approve and issue Section 50, Section 171, Section 184 and other applicable licences in accordance with the Highways Act and the New Roads and Street Works Act.

In addition, the Regulations Technician will assist with responding to customer enquiries, complaints and Freedom of Information requests, communicating effectively with customers, elected members, managers and external stakeholders in a manner appropriate to the audience.

The post holder will investigate reports of potential breaches of highway regulations and Public Rights of Way legislation and undertake enforcement activities where necessary to ensure compliance, protect the highway network and maintain public safety.

At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner.

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.