Regulation and Quality Manager

Silver Birch Care (Residential Services); London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading organization in therapeutic children's care is seeking a Regulation & Quality Manager to ensure compliance and quality across Ofsted-regulated services. This role involves leading regulatory efforts, supporting teams, and driving continuous improvement in care standards. Join a values-driven company committed to child-centred care and enjoy a hybrid working model with competitive benefits.

Benefits

Competitive salary and benefits

Ongoing training and CPD opportunities

Supportive leadership

Hybrid working model with flexibility

Qualifications

• Significant experience in children's social and health care services.
• Strong understanding of Ofsted requirements and Quality Standards.

Responsibilities

• Lead on regulatory compliance in line with Ofsted frameworks.
• Monitor service quality through audits and inspections.
• Investigate safeguarding concerns and complaints.

Skills

Communication

Analytical

Report Writing

Education

Level 5 Diploma in Leadership & Management for Residential Childcare

Job description

Regulation & Quality Manager

Are you passionate about improving the lives of children and young people? Do you have a keen eye for compliance and a strong track record in quality assurance? We are looking for a Regulation & Quality Manager to lead and embed best practice across our Ofsted-regulated children's services, ensuring we deliver safe, effective, and high-quality care.

Silver Birch Care Holdings Limited is a values-driven provider of therapeutic children's residential care and education. We are committed to delivering trauma-informed support and creating safe, nurturing environments where children can thrive. With a growing network of homes and a deep commitment to care, we are poised for the next phase of impactful growth.

As our Regulation & Quality Manager, you will play a pivotal role in maintaining and enhancing regulatory compliance, safeguarding standards, and continuous service improvement. Reporting to the Operations Director, you will oversee quality frameworks across residential and + 16 supported living services, supporting teams to meet and exceed Ofsted expectations.

Key Responsibilities

• Lead on regulatory compliance in line with Ofsted frameworks, the Children's Homes Regulations, and Quality Standards.
• Monitor service quality through audits, inspections, and data analysis, identifying areas for improvement.
• Support services to prepare for Ofsted inspections, offering expert advice and guidance.
• Investigate and respond to safeguarding concerns, complaints, and serious incidents.
• Develop and deliver training and quality improvement initiatives to embed a culture of excellence.
• Produce high-quality reports for internal and external stakeholders.
• Ensure learning from internal reviews and external inspections is shared and acted upon.

About You

We're looking for a driven, detail-oriented professional with:

• Significant experience working in children's social and health care services.
• A strong understanding of Ofsted requirements, Children's Homes (England) Regulations 2015, and Quality Standards.
• Proven experience in quality assurance, compliance, or regulatory roles.
• Excellent communication, analytical, and report-writing skills.
• The ability to influence, challenge, and support operational teams.
• A Level 5 Diploma in Leadership & Management for Residential Childcare (or equivalent) is desirable.

Why Join Us?

• A values-driven organisation dedicated to child-centred care
• Competitive salary and benefits
• Ongoing training and CPD opportunities
• Supportive and forward-thinking leadership
• Hybrid working model with flexibility

• For more information, please contact John Gallagher on 07779 665 686 or e-mail at john.gallagher@