Registered Service Manager - New Service

WILDERNESS WAY; Darlington; On-site; GBP 49,000 - 59,000; Full time

Job summary

Join Wilderness Way as a Registered Service Manager, where you'll lead the opening of a new Multi-Building Children's Home, delivering outstanding care and support to children. With a rewarding salary and a culture of growth, you will make a positive impact on the lives of young people while progressing your career in a supportive environment.

Benefits

Annual Leave: 33 days with additional days for long service.

Private Medical Insurance and Wellbeing Plan.

Bonuses for successful referrals.

Pension contributions and life assurance.

High street savings and local discounts.

Qualifications

• 12 months' experience managing a Residential Children’s Home.
• Proven expertise in leading and developing support worker teams.
• Knowledge of SCCIF, Children’s Home Regulations, and Quality Standards.

Responsibilities

• Lead and manage a Multi-Building Children’s Home.
• Work with the Operations Manager and team to ensure care standards.
• Mentor your team and collaborate with external agencies.

Skills

Leadership

Team Development

Child Care Knowledge

Compassion

Education

Level 5 Diploma in Leadership and Management

Job description

Lead the Way as a Registered Service Manager!

We have an exceptional opportunity for an experienced Registered Service Manager ready for their next challenge to lead opening our new service in a pioneering role under the Multi-Building Children’s Homes Ofsted Policy Guidance. This is your chance to redefine the landscape of children’s residential care while making an incredible difference in their lives.

Your Role as Registered Service Manager:

• Lead, inspire, and manage a Multi-Building Children’s Home, ensuring outstanding care for children who stay with us for around four months.
• Work hand-in-hand with our Operations Manager, Assistant Manager, and wider team to deliver on our mission of stability, safety, health, and independence.
• Mentor your team, shaping them into exceptional professionals who can see beyond behaviours and focus on the child.
• Create a dynamic, well-run service that meets the highest standards of care and aligns with its statement of purpose.
• Collaborate with external agencies to ensure holistic, child-focused outcomes.
  
  

Why Join Us?

A Rewarding Package:

• Salary: Up to £58,344 (discussed based on experience and qualifications).
• Annual Leave: 33 days, with extra days for continuous service at 2 and 5 years.
• Flexibility: 40-hour workweek (Monday to Friday, 9am-5pm) with the occasional need for flexibility.
• Health & Wellbeing: Private Medical Insurance, Medicash plan, 24/7 GP access, cashback on optical/dental treatments, and gym discounts.
• Recognition & Rewards: Bonuses for referrals (£1,000 per successful referral) and monthly Wilderness Heroes awards.
• Financial Security: Pension contributions and life assurance (2x salary).
• Discounts: High street savings, leisure perks, and tailored local discounts.
  
  

A Culture of Growth:

• Opportunities to develop through coaching, industry-recognised qualifications, and career progression pathways.
• Be part of an innovative organisation, leading in therapeutic and assessment-based residential care.
• A workplace driven by Collaboration, Adaptability, Respect, and Empathy—where your voice matters.
  
  

What We’re Looking For:

• A minimum of 12 months’ experience managing a Residential Children’s Home.
• Proven expertise in leading and developing teams of support workers.
• Comprehensive knowledge of SCCIF, Children’s Home Regulations, and Quality Standards.
• Ideally, a Level 5 Diploma in Leadership and Management.
• A creative, compassionate leader with a passion for working with children.
• A full UK driving licence and access to your own transport.
  
  

Join the Wilderness Movement

At Wilderness Way, we’re shaping brighter futures through innovation, care, and collaboration. If you’re ready to be part of a forward-thinking organisation where every child—and every team member—matters, we want to hear from you.

Click ‘Apply Now’ to register your details or contact us at [e-mail]. We’ll guide you through our simple application process.

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland as we follow safer recruitment processes. Proof of identity will also be required. We are an equal opportunities employer.