Registered Nurse Care Co-ordinator

NHS; Hexham; On-site; GBP 26,000; Part time

Job summary

Join Tynedale Hospice at Home as a Registered Nurse Care Coordinator, where you'll provide essential palliative care to patients with life-limiting illnesses. This role involves triaging referrals, supervising care staff, and ensuring high-quality nursing support. If you're dedicated to compassionate care, we want to hear from you!

Qualifications

• Minimum three years post registration experience required.
• Evidence of continuous personal and academic development.
• Valid driver's license and access to a vehicle with business insurance.

Responsibilities

• Responsible for triaging inbound referrals and providing high quality nursing care.
• Supervise and appraise the work of others including support workers.
• Maintain accurate records of care delivery.

Skills

Excellent interpersonal skills

Ability to interface effectively

Effective time management

Education

First Level Registered Nurse

Palliative Care qualification

Tools

Microsoft Office applications

Job description

Job summary

Would you like to be part of a team that make an impact every day?

Tynedale Hospice at Home (THH) has proudly supported the communities of Ponteland and West Northumberland for over 30 years. We are currently looking to recruit a Registered Nurse as a Care Coordinator supporting THH Nursing Service.

THH Registered Nurses are integral members of the multi-disciplinary team providing supportive and palliative care to a range of patients with life limiting illnesses. This post is primarily office based but includes undertaking clinical reviews and peer supervision / support when requiredensuring the delivery of evidenced based and person-centred care.

If you are dedicated to providing high quality, compassionate palliative and end of life care we would love to hear from you!

Main duties of the job

The post holder will be responsible for triaging inbound referrals and liaising with the patient and / or family / carer to provide high quality nursing care. THH works in partnership with the wider Primary Health Care Team and Specialist Palliative Care team to deliver clinical care to patients. Although the post holder has access to advice they are expected to work unsupervised. In addition to co-ordinating clinical care, the post holder is expected to supervise and appraise the work of others including support workers. The role also encompasses participating in the Traceability rota and assisting the Deputy Head of Care to ensure care provision meets the required standards.

Essential qualifications and skills include:

• First Level Registered Nurse with minimum three years post registration experience
• Experience of working without direct supervision in a health care environment.
• Excellent interpersonal skills.

About us

Tynedale Hospice at Home is a forward thinking, inclusive registered charity providing high quality, compassionate palliative and end of life nursing care and support to patients in their own home.

We employ a range of qualified and unqualified staff across nursing and therapy groups, with all our services offered free of charge.

Details Date posted

22 May 2025

Pay scheme

Other

Salary

£25,210 a year

Contract

Permanent

Working pattern

Part-time

Reference number

B0304-25-0008

Job locations

1 Legion House, Beaufront Park

Anick Road

Hexham

Northumberland

NE46 1TU

Job description Job responsibilities

General Statement:

Tynedale Hospice at Home (THH) Registered Nurses are integral members of the multi-disciplinary team providing supportive and palliative care to a range of patients with life limiting illnesses. This post is primarily office based but includes undertaking patient clinical reviews and peer supervision / support when required.

Main Purpose of the role:

The post holder will be responsible for triaging inbound referrals and liaising with the patient and / or family / carer to provide high quality nursing care. THH works in partnership with the wider Primary Health Care Team and Specialist Palliative Care team to deliver clinical care to patients. Although the post holder has access to advice they are expected to work unsupervised. In addition to co-ordinating clinical care, the post holder is expected to supervise and appraise the work of others including support workers. The role also encompasses participating in the Traceability rota and assisting the Deputy Head of Care to ensure care provision meets the required standards.

Key Responsibilities:

Clinical Role

• Assessing, planning, implementing and evaluating care provision within their scope of practice
• Monitor and evaluate end of life care plans to measure progress and ensure the effectiveness of any interventions
• Maintaining concise and accurate records of care delivery within electronic patient record, including Caring for the Dying Patient documentation
• Maintain a duty of care to patients, carers and colleagues through the exercise of personal and professional accountability

Communication/Documentation

• Work with patients, their families and friends in a sensitive and flexible manner, demonstrating an awareness of the impact of death, dying and bereavement and recognising that their priorities and ability to communicate may vary over time
• Manage unpredictable and/or volatile situations effectively
• Facilitate communication with clients for whom English is not the first language and those who have communication/language difficulties
• Develop and maintain communication with people about difficult and complex matters or situations relation to End of Life Care

Assessment and Care Planning

• Understand the range of assessment tools and ways of gathering information, and their advantages and disadvantages
• Assess pain and other symptoms using assessment tools, pain history, appropriate physical examination and relevant investigations
• Undertake/contribute to multi-disciplinary holistic assessment and information sharing

Advance Care Planning

• Demonstrate an awareness and understanding of the legal status and implications of the Advance Care Planning process in accordance with the provisions of the Mental Capacity Act
• Show an understanding of Informed Consent and demonstrate the ability to give sufficient information in an appropriate manner
• Work sensitively with families and carers to support them as the patient decides upon their preferences and wishes during the Advance Care Planning process

Leadership, Supervision and Appraisal

• Promotes evidence-based practice through continued professional development and the sharing of best practice within the team and with others
• Participate in annual appraisal and training of Hospice Support Workers
• Promotes health and safety, undertaking risk assessments as necessary
• Participates in the writing of policies, protocols and procedures when required to do so

Overarching Values and Knowledge

• Have an awareness of the importance of contributing to the evaluation and change of services, participating as appropriate and involving patients in that process
• In the context of End of Life Care have an understanding and knowledge of:

o Their own professional role/boundaries and the part they play in patient care provision

o Legal and ethical issues

o Professional codes of conduct

o The impact of their own beliefs on practice

o Approaches to and theories of change, loss and bereavement

Professional Development

• To undertake mandatory training as required
• To undertake appropriate personal development to maintain and develop skills and knowledge as determined by annual appraisal. This is subject to the availability of resources and requirements of the Department.

Risk Management including Health &Safety

• All staff have a responsibility to ensure that the working environment is safe, secure and healthy. Any unsafe conditions or potential hazards should be reported to the Head of Care or CEO

Working Relationships and Team Working

• To always work as a positive team member and in accordance with THH policies
• To work flexibly to accommodate service needs
• To adhere to all THH policies and procedures
• To promote the Hospices reputation and values and work as a team to further develop the service

Job description Job responsibilities

General Statement:

Tynedale Hospice at Home (THH) Registered Nurses are integral members of the multi-disciplinary team providing supportive and palliative care to a range of patients with life limiting illnesses. This post is primarily office based but includes undertaking patient clinical reviews and peer supervision / support when required.

Main Purpose of the role:

The post holder will be responsible for triaging inbound referrals and liaising with the patient and / or family / carer to provide high quality nursing care. THH works in partnership with the wider Primary Health Care Team and Specialist Palliative Care team to deliver clinical care to patients. Although the post holder has access to advice they are expected to work unsupervised. In addition to co-ordinating clinical care, the post holder is expected to supervise and appraise the work of others including support workers. The role also encompasses participating in the Traceability rota and assisting the Deputy Head of Care to ensure care provision meets the required standards.

Key Responsibilities:

Clinical Role

• Assessing, planning, implementing and evaluating care provision within their scope of practice
• Monitor and evaluate end of life care plans to measure progress and ensure the effectiveness of any interventions
• Maintaining concise and accurate records of care delivery within electronic patient record, including Caring for the Dying Patient documentation
• Maintain a duty of care to patients, carers and colleagues through the exercise of personal and professional accountability

Communication/Documentation

• Work with patients, their families and friends in a sensitive and flexible manner, demonstrating an awareness of the impact of death, dying and bereavement and recognising that their priorities and ability to communicate may vary over time
• Manage unpredictable and/or volatile situations effectively
• Facilitate communication with clients for whom English is not the first language and those who have communication/language difficulties
• Develop and maintain communication with people about difficult and complex matters or situations relation to End of Life Care

Assessment and Care Planning

• Understand the range of assessment tools and ways of gathering information, and their advantages and disadvantages
• Assess pain and other symptoms using assessment tools, pain history, appropriate physical examination and relevant investigations
• Undertake/contribute to multi-disciplinary holistic assessment and information sharing

Advance Care Planning

• Demonstrate an awareness and understanding of the legal status and implications of the Advance Care Planning process in accordance with the provisions of the Mental Capacity Act
• Show an understanding of Informed Consent and demonstrate the ability to give sufficient information in an appropriate manner
• Work sensitively with families and carers to support them as the patient decides upon their preferences and wishes during the Advance Care Planning process

Leadership, Supervision and Appraisal

• Promotes evidence-based practice through continued professional development and the sharing of best practice within the team and with others
• Participate in annual appraisal and training of Hospice Support Workers
• Promotes health and safety, undertaking risk assessments as necessary
• Participates in the writing of policies, protocols and procedures when required to do so

Overarching Values and Knowledge

• Have an awareness of the importance of contributing to the evaluation and change of services, participating as appropriate and involving patients in that process
• In the context of End of Life Care have an understanding and knowledge of:

o Their own professional role/boundaries and the part they play in patient care provision

o Legal and ethical issues

o Professional codes of conduct

o The impact of their own beliefs on practice

o Approaches to and theories of change, loss and bereavement

Professional Development

• To undertake mandatory training as required
• To undertake appropriate personal development to maintain and develop skills and knowledge as determined by annual appraisal. This is subject to the availability of resources and requirements of the Department.

Risk Management including Health &Safety

• All staff have a responsibility to ensure that the working environment is safe, secure and healthy. Any unsafe conditions or potential hazards should be reported to the Head of Care or CEO

Working Relationships and Team Working

• To always work as a positive team member and in accordance with THH policies
• To work flexibly to accommodate service needs
• To adhere to all THH policies and procedures
• To promote the Hospices reputation and values and work as a team to further develop the service

Person Specification Knowledge and skills Essential

• Ability to interface effectively with a range of people in complex situations.
• Excellent IT skills including working knowledge of Microsoft Office applications.

Desirable

• Knowledge of Healthcare IT System

Qualifications Essential

• First Level Registered Nurse with minimum of 3 years post registration experience
• Evidence of continuous personal and academic development.

Desirable

• Palliative Care qualification

Other Essential

• Valid drivers license, access to vehicle with business insurance.
• Commitment to THH mission and values.
• Satisfactory DBS clearance

Experience Essential

• Experience of working without direct supervision in a health care environment.
• Awareness of Palliative Care and End of Life Care Issues

Desirable

• Experience of working in the community.
• Experience of teaching or mentorship in clinical practice.

Personal Attributes Essential

• Excellent interpersonal skills.
• Effective time management skills & ability to prioritise workload.

Person Specification Knowledge and skills Essential

• Ability to interface effectively with a range of people in complex situations.
• Excellent IT skills including working knowledge of Microsoft Office applications.

Desirable

• Knowledge of Healthcare IT System

Qualifications Essential

• First Level Registered Nurse with minimum of 3 years post registration experience
• Evidence of continuous personal and academic development.

Desirable

• Palliative Care qualification

Other Essential

• Valid drivers license, access to vehicle with business insurance.
• Commitment to THH mission and values.
• Satisfactory DBS clearance

Experience Essential

• Experience of working without direct supervision in a health care environment.
• Awareness of Palliative Care and End of Life Care Issues

Desirable

• Experience of working in the community.
• Experience of teaching or mentorship in clinical practice.

Personal Attributes Essential

• Excellent interpersonal skills.
• Effective time management skills & ability to prioritise workload.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details Employer name

Tynedale Hospice at Home

Address

1 Legion House, Beaufront Park

Anick Road

Hexham

Northumberland

NE46 1TU

Employer's website

https://tynedalehospice.com/ (Opens in a new tab)

Employer details Employer name

Tynedale Hospice at Home

Address

1 Legion House, Beaufront Park

Anick Road

Hexham

Northumberland

NE46 1TU

Employer's website

https://tynedalehospice.com/ (Opens in a new tab)