Operations Analyst

Scott Logic Ltd; Bristol, Newcastle upon Tyne, Leeds, London, City of Edinburgh; Hybrid; GBP 25,000 - 40,000; Full time

Job summary

Scott Logic Ltd. seeks an Operations Analyst to join their dynamic Business Operations team in a hybrid role. This position involves ensuring efficient day-to-day operations and fostering internal relationships. Ideal candidates will possess strong communication skills and an analytical mindset, with various benefits including hybrid working and generous leave policies.

Benefits

Hybrid working with one day per week in the office

25 days’ annual leave increasing to 30

Generous family leave policies

Access to pension scheme and private medical services

Discounted gym membership and cycle-to-work scheme

Qualifications

• Experience in a similar role is required.
• Strong organizational and communication skills needed.
• Interest in business operations and eagerness to learn.

Responsibilities

• Support the day-to-day activities of the Business Operations team.
• Provide first-line support and resolve system issues.
• Contribute to the smooth functioning of business operations.

Skills

Attention to detail

Communication skills

Analytical mindset

Problem-solving skills

Tools

Microsoft Office

Outlook

CRM systems

PSA systems

Job description

We work with some of the UK’s biggest companies and government departments to provide a pragmatic approach to technology, delivering bespoke software solutions and expert advice.

We are looking for an Operations Analyst to join our busy Business Operations team.

This is a hybrid role based at one of our office locations: Bristol, Newcastle, Leeds, Edinburgh, Glasgow, or London.

The Operations Analyst plays a vital role in supporting the day-to-day activities of the Business Operations team at Scott Logic, providing first-line support. This role is responsible for ensuring daily operations are completed accurately and efficiently, contributing to the smooth functioning of the business. You will build internal relationships to improve the day-to-day experience of staff by resolving system issues quickly.

Required experience:

• Experience in a similar role
• Strong attention to detail and an organized approach
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences
• Interest in business operations and eagerness to learn new systems and processes
• Analytical mindset with basic problem-solving skills
• Proficiency in Microsoft Office and Outlook
• Familiarity with professional services operations or project-based environments
• Experience with CRM or PSA systems
• Basic understanding of business data and reporting

Benefits include:

• Hybrid working with one day per week in the office
• 25 days’ annual leave, increasing to 30 with each year of service
• Generous family leave policies
• Access to pension scheme, private medical services, and Group Life Assurance
• Optional benefits like discounted gym membership and cycle-to-work scheme

At Scott Logic, we value flexible remote working and in-office collaboration. Our offices feature employee-led clubs, events, free games, books, and refreshments.

We are proud to be a B Corp, committed to an inclusive, equitable, and sustainable economy. We embrace diversity and foster a culture where everyone can contribute regardless of background.

Learn more about our values and accreditations on our website. Our People Promise highlights our principles for operating as a company, supporting our growth while maintaining our core values.

Our hybrid working model combines productivity from home with the benefits of team environments and client interactions. We also have inclusive policies supporting all employees, including those embarking on parenthood.