Registered Manager - Adult Supported Living

Swanton Care and Community; Sunderland; On-site; GBP 32,000 - 42,000; Full time

Job summary

Swanton Care and Community is seeking a Registered Service Manager (Fixed Term) in Tyne and Wear. You will lead multiple Supported Living services, ensuring safety, quality and person-centred support for people we support, while maintaining regulatory registration and driving improvements.

The role requires working from Sunderland-based offices and traveling between services as needed, with 40 hours per week and flexibility to meet service needs.

Qualifications

• Current SSSC Registration.
• SVQ Level 4 in Health and Social Care (or currently working towards this qualification).
• Experience working at Deputy Manager level or above within a health and social care setting.
• Strong interpersonal and communication skills, with the ability to build positive relationships and foster an inclusive, welcoming culture.
• Proven ability to provide inspiring, supportive, and motivational leadership to multidisciplinary teams.
• A commitment to delivering outstanding, person-centred support that promotes choice, independence, and positive outcomes.
• Experience managing a Supported Living service or a similar social care provision is highly desirable.

Responsibilities

• Lead by example to deliver person-centred support across our services.
• Ensure services are safe, effective and aligned with regulatory requirements.
• Maintain the service's registration with the relevant regulatory body.
• Drive continuous improvement to achieve the best outcomes for the people we support.

Education

Current SSSC Registration

Job description

About The Role

As a Registered Service Manager, you will play a vital role in creating a positive, person-centred culture across our Supported Living services. You will lead by example, ensuring that the people we support are at the heart of everything we do and are empowered to live fulfilling, independent lives.

You will be responsible for the overall management and quality of the services, ensuring they are safe, effective, and aligned with organisational values, regulatory requirements, and local commissioning expectations. You will also be accountable for maintaining the service's registration with the relevant regulatory body and driving continuous improvement to achieve the best outcomes for the people we support.

Position Details

Position: Registered Service Manager (Fixed Term)

Location: Tyne and Wear

Contract Type: Full Time
Hours: 40 hours per week, with flexibility to meet the needs of the service

Please note: We are unable to offer sponsorship for this role.

About You

We're looking for a compassionate, values-driven leader who is passionate about delivering high-quality, person-centred support. You will be committed to promoting choice, independence, dignity, and inclusion for the people we support, while creating an environment where colleagues feel valued, motivated, and empowered to succeed.

Our values underpin everything we do:

Potential Responsibility Integrity Diversity Empathy

The registered office is based in Sunderland, and you will be expected to work from this location, while also travelling between services as required.

Essential Criteria

• Current SSSC Registration.
• SVQ Level 4 in Health and Social Care (or currently working towards this qualification).
• Experience working at Deputy Manager level or above within a health and social care setting.
• Strong interpersonal and communication skills, with the ability to build positive relationships and foster an inclusive, welcoming culture.
• Proven ability to provide inspiring, supportive, and motivational leadership to multidisciplinary teams.
• A commitment to delivering outstanding, person-centred support that promotes choice, independence, and positive outcomes.
• Experience managing a Supported Living service or a similar social care provision is highly desirable.

What You'll Bring

• A genuine passion for supporting people to achieve their goals and live meaningful lives.
• The ability to lead with empathy, integrity, and accountability.
• Confidence in managing compliance, quality assurance, and service improvement.
• A collaborative approach that encourages teamwork, professional development, and excellence in care.

What We Can Offer

• Refer a friend scheme we know that you will know fantastic people who will be make a great contribution, you will receive £400 each time a successful referral is made *
• Above and beyond we recognise that our staff teams do amazing things for the people we support and their teams.We award contributions for those who go the extra mile and for good inspection feedback with vouchers for high street shops and other surprises!
• Long service awards we recognize your contribution to the team and celebrate long service
• Employee benefits app stay connected to our community, receive discounts across everyday and luxury shops, access information about learning & development opportunities.
• Cycle to work you can save money and get fit with our salary sacrifice scheme
• Pension we will auto enrol you into our salary sacrifice pension scheme
• Life cover you will be entitled to the death in service benefit
• Funded qualifications earn whilst you learn! we aim to develop our own talent, giving you the opportunity to develop your career with Swanton *
• Career pathways we invest in our people and offer apprenticeships in Health and Social Care (Level 3). Earn whilst you learn has never been easier!
• Swanton Educates we have our own training qualification centre which can further support your development
• Trained mental health first aiders available to support you when you need someone to talk to
• Employee Assistance Programme (EAP) free confidential access to 24hr assistance program for counselling, advice and support
• Employee Voice we hold regular events throughout the year to listen to your feedback about working with us

*subject to eligibility & criteria

About The Service

We have several Supported Living Services located in various locations within Tyne and Wear, supporting young adults who have a primary diagnosis of a learning disability and may also have mental health or autism support needs and behaviours that can challenge. Our Services will be led by the Registered Manager, who will have a wealth of experience within the sector; committed and devoted to developing excellence and talent. This is a fixed term role.

Everyone should be free to live the life they want to.

We want to provide a service where we truly listen to the people we support and act on what they say. Be a crucial part of helping people to live the life they dream of every day.