Registered Manager

New Way Recruitment LTD; Newport; On-site; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Professional development

Ongoing training

Positive culture

Job summary

New Way Recruitment LTD is supporting a well-established care provider to recruit an experienced Registered Manager to lead a specialist residential care service in Newport. You will inspire a dedicated team, own the service, and uphold the highest standards of care, safeguarding and quality.

You will have strong knowledge of regulated care, lead inspections and audits, develop care plans and monitor performance, recruiting and developing staff, while maintaining excellent communications with

Qualifications

• Proven track record of managing a regulated care service.
• Strong knowledge of safeguarding and regulatory compliance.
• Experience leading care teams and improving outcomes.
• Excellent communication, organisational and decision-making skills.
• Level 4/5 Health & Social Care qualification or willingness to work towards one.

Responsibilities

• Take overall responsibility for day-to-day management of the service.
• Provide compassionate leadership to the care and support team.
• Ensure high standards of person-centred care, dignity, safeguarding.
• Maintain compliance with Welsh legislation, regulatory requirements and best practice.
• Lead the service through inspections, audits and quality assurance processes.
• Develop, implement and monitor care plans, risk assessments and safeguarding procedures.
• Monitor the quality and effectiveness of care delivery, identifying areas for continuous improvement.
• Recruit, induct, supervise, motivate and develop a high-performing team.
• Manage staff performance, training and development to ensure consistently high standards.
• Maintain effective communication with residents, families, professionals and external stakeholders.
• Manage staffing levels, rotas and resources effectively to support safe service delivery.
• Monitor budgets and operational performance, ensuring resources are used responsibly.
• Investigate and respond appropriately to complaints, incidents and safeguarding concerns.
• Promote a positive culture where residents are listened to, valued and supported to achieve their individual goals.
• Maintain accurate records and ensure all required documentation is completed to a high standard.

Skills

Leadership

Regulatory compliance

Safeguarding

People management

Communication

Quality assurance

Education

Health & Social Care Level 4/5

Job description

Newport, United Kingdom

• Country United Kingdom

Job Description

Registered Manager

Full-Time | Permanent

The Opportunity

New Way Recruitment is delighted to be supporting a well-established care provider in the search for an experienced Registered Manager to lead a specialist residential care service in Newport.

This is an excellent opportunity for an ambitious, compassionate and values-driven care professional who is ready to take ownership of a service, inspire a dedicated team and ensure the highest possible standards of care, safeguarding and quality.

We are looking for a confident leader with a strong understanding of regulatory compliance and a proven track record of managing within a regulated care environment.

Key Responsibilities

• Take overall responsibility for the effective day-to-day management of the service.
  
• Provide strong, compassionate leadership to the care and support team.
  
• Ensure high standards of person-centred care, dignity, respect and safeguarding.
  
• Maintain full compliance with relevant Welsh legislation, regulatory requirements and best practice.
  
• Lead the service through inspections, audits and quality assurance processes.
  
• Develop, implement and monitor care plans, risk assessments and safeguarding procedures.
  
• Monitor the quality and effectiveness of care delivery, identifying areas for continuous improvement.
  
• Recruit, induct, supervise, motivate and develop a high-performing team.
  
• Manage staff performance, training and development to ensure consistently high standards.
  
• Maintain effective communication with residents, families, professionals and external stakeholders.
  
• Manage staffing levels, rotas and resources effectively to support safe service delivery.
  
• Monitor budgets and operational performance, ensuring resources are used responsibly.
  
• Investigate and respond appropriately to complaints, incidents and safeguarding concerns.
  
• Promote a positive culture where residents are listened to, valued and supported to achieve their individual goals.
  
• Maintain accurate records and ensure all required documentation is completed to a high standard.
  

About You

You will be an experienced Registered Manager or an established Deputy Manager ready to take the next step, with strong knowledge of regulated care and the confidence to lead a service.

You will ideally have:

• A proven track record of managing a regulated care service.
  
• Strong knowledge of safeguarding, quality assurance and regulatory compliance.
  
• Experience leading, managing and developing care teams.
  
• Excellent communication, organisational and decision-making skills.
  
• A genuine commitment to person-centred care and improving outcomes for those supported.
  
• The ability to build positive relationships with families, professionals and wider stakeholders.
  
• A resilient, proactive and solutions-focused approach to leadership.
  
• A relevant Level 4/5 qualification in Health & Social Care, or willingness to work towards one.
  
• The ability to demonstrate strong leadership, accountability and commercial awareness.
  

What’s on Offer

• A genuine opportunity to take ownership and make a meaningful difference.
  
• Supportive senior leadership and a collaborative working environment.
  
• Opportunities for professional development and continued career progression.
  
• Ongoing training and development.
  
• The opportunity to shape and improve service quality.
  
• A role where your leadership can directly improve the lives and outcomes of the people supported.
  
• A values-led organisation committed to delivering high-quality care.
  

Why This Role?

This is more than an operational management position. It is an opportunity for an experienced care leader to create a positive culture, develop people and ensure those receiving support experience safe, respectful and genuinely person-centred care.

If you are passionate about care, confident in your leadership and looking for a role where you can make a real difference, we would love to hear from you.