Registered Manager

Harrow Council; Greenhill; On-site; GBP 45,000 - 65,000; Full time

Job summary

The London Borough of Harrow is seeking an exceptional Registered Manager to lead one of our residential homes within the Learning Disabilities & Mental Health Service. This role offers a rewarding opportunity to deliver high-quality, person-centred care that empowers residents to maintain independence and live fulfilling lives within their local community.

You will provide inspiring leadership, ensure regulatory compliance with the Health and Social Care Act 2008 and CQC standards, and manage

Qualifications

• Experience managing residential care services for vulnerable adults, ideally with learning disabilities, complex needs or multiple disabilities.
• Strong knowledge of regulatory framework: Health and Social Care Act 2008, Essential Standards of Quality and Safety, and CQC registration.
• Ability to lead, motivate and develop staff teams including supervision and performance management.
• Proven budget management and resource planning skills.
• Commitment to equality, diversity and inclusion and person-centred care.
• Willingness to contribute to on-call and residential service requirements when needed.

Responsibilities

• Oversee service delivery, safeguarding, quality assurance and regulatory compliance.
• Provide strategic leadership and direction for the home.
• Manage budgets and ensure financial sustainability.
• Engage with residents, families, advocates and partner organisations to champion personalised support.
• Collaborate with health and social care professionals in a multi-disciplinary environment.

Skills

Registered Manager experience

Staff leadership & development

Safeguarding & regulatory compliance

Budget management

Communication & interpersonal skills

Collaboration with health and social

Decision making under pressure

Equality & inclusion

On-call/residential duties

Education

Leadership and Management in Care Services Award or Registered Managers Award

GCSE Maths or equivalent

Job description

The London Borough of Harrow is seeking an exceptional Registered Manager to lead one of our residential homes within the Learning Disabilities & Mental Health Service. This is a rewarding opportunity to play a key role in delivering high-quality, person-centred care that empowers residents to achieve their full potential, maintain independence, and live fulfilling lives within their local community. As Registered Manager, you will provide inspiring leadership and strategic direction, ensuring the home delivers outstanding care that meets the requirements of the Health and Social Care Act 2008 and Care Quality Commission (CQC) standards. You will be responsible for the overall management of the home, including service delivery, safeguarding, quality assurance, staff leadership, budget management and promoting positive outcomes for residents. Working closely with residents, families, advocates, health professionals and community partners, you will champion personalised support and enable individuals to develop socially, emotionally and developmentally at a pace that is right for them.

About you

You will be a confident, compassionate and highly motivated leader with significant experience of managing residential care services for vulnerable adults, ideally those with learning disabilities, complex needs and multiple disabilities. You will have a strong understanding of the regulatory framework governing residential care services, including the Health and Social Care Act 2008, Essential Standards of Quality and Safety, and CQC registration requirements. Most importantly, you will have a passion for delivering high-quality, person-centred care and achieving positive outcomes for residents. The successful candidate will demonstrate:

• Proven experience as a Registered Manager or in a senior management role within a residential care setting.
• Experience of leading, motivating and developing staff teams, including supervision, performance management and workforce development.
• Strong knowledge of safeguarding, quality standards and regulatory compliance.
• The ability to manage budgets, resources and financial plans effectively.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with residents, families, colleagues and partner organisations.
• Experience of working within a multi-disciplinary environment and collaborating with health and social care professionals.
• The ability to make sound decisions, manage competing priorities and respond effectively to challenges.
• A commitment to equality, diversity and inclusion, ensuring services are accessible, fair and responsive to individual needs.
• A flexible and proactive approach, with the ability to contribute to on-call and residential service requirements when needed.
• You will hold a Leadership and Management in Care Services Award, Registered Managers Award, or equivalent qualification, together with GCSE Maths (or equivalent).
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