Registered Manager

McCarthy & Stone Ltd; Chippenham; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

UNCAPPED bonuses

33 days holiday

Company pension

Life insurance

Employee Assistance Program

Apartment discounts for employees

Guest suites across UK developments

Gift card discounts

Job summary

McCarthy & Stone are recruiting an experienced Registered Care Manager to Bowles Court, Chippenham. You will lead care delivery, ensure compliance with CQC, and manage daily operations to support residents’ independence and wellbeing.

You will drive performance, engage with residents and families, and lead a capable care team while maintaining high standards of care and operational efficiency.

Qualifications

• Level 5 Diploma in Leadership for Health & Social Care (or equivalent) or 75% completed and able to finish during probation.
• Experience in managing a care or housing-with-care service.
• Knowledge of CQC standards and regulatory requirements.
• Excellent people management and organisational skills.
• Experience in retirement living, extra care, or domiciliary care settings.
• Ability to manage budgets and service delivery to a high standard.
• Paid training may apply.

Responsibilities

• Oversee daily operations of the development, ensuring high-quality care and support.
• Lead, inspire and supervise a dedicated care team.
• Maintain CQC compliance and manage audits, quality checks, and safeguarding.
• Collaborate with Sales and Rentals Teams to promote occupancy and engagement.
• Manage budgets and ensure financial processes are followed.
• Build relationships with residents, families and external professionals.
• Promote wellbeing and independence through tailored support and activities.

Skills

Leadership

Communication

Problem solving

People management

Budget management

Education

Level 5 Leadership in Health & Social Care

75% course completed or equivalent

Job description

The following content displays a map of the jobs location - Chippenham, Wiltshire

£40,298.59 per annum, plus benefits & bonus

Working Hours:

38.75

Location:

Closing Date:

08/11/2026

Job Category:

Estate, Care and Support

Department:

Business Area:

Services

Job Introduction

Registered Manager

• Contract: Full-time, Permanent
• Hours:38.75 per week (with some weekendwork each month)
• Salary: £40,298.59 per annum,plus UNCAPPED annual and quarterly performance bonuses.
• Applications will only be considered from candidates who hold a Level 5 Leadership in Health & Social Care qualification (or equivalent). OR must be 75% completed and must be able to complete the course in your probation period.

About the Role

McCarthy & Stone are recruiting an experienced and compassionate Registered Care Manager to join the team at our Bowles Court, Retirement Living Plus Development in Chippenham, Wiltshire.You will take overall responsibility for theday-to-day management, care delivery, and operational running of the community, ensuring residents enjoy independence, dignity, and a vibrant lifestyle.

As the Registered Care Manager, you will provide strong leadership to your care and support team, uphold the highest quality standards, and ensure compliance with CQC regulations and company policies.

Key Responsibilities

• Oversee the daily operations of the development, ensuring high-quality care and support.
• Lead, inspire and supervise a dedicated care team.
• Maintain CQC compliance and manage audits, quality checks, and safeguarding.
• Work collaboratively with the Sales and Rentals Teams to promote occupancy and community engagement.
• Manage budgets and ensure financial processes are followed.
• Build strong relationships with residents, families, and external professionals.
• Promote wellbeing and independence through tailored support and activities.

About You

To succeed in this role, you will be a confident leader with excellent communication and problem-solving skills, able to balance care quality with operational efficiency.

• Level 5 Diploma in Leadership for Health & Social Care(or equivalent).OR must be 75% completed and must be able to complete the course in your probation period.
• Experience in managing a care or housing-with-care service
• Knowledge of CQC standards and regulatory requirements
• Excellent people management and organisational skills
• Experience within retirement living, extra care, or domiciliary care settings
• Ability to manage budgets and service delivery to a high standard
• Paid Training - eligibility applies.
• Work-Life Balance: 33 days holiday, inclusive of Bank Holidays.
• Financial and Wellness Support: Access life insurance, a company pension, and a 24/7 Employee Assistance Program offering counselling, mental health support, and more.
• Exclusive Discounts: Benefit from discounts on McCarthy Stone apartments for employees and immediate family, opportunities to stay in guest suites across our UK developments, and discounts on gift cards for top brands and restaurants.

Why Join Us

• Supportive company culture with ongoing training and professional development
• A fulfilling role making a real difference in residents’ lives
• Opportunities to shape a thriving, independent community

We do not provide visa sponsorship. Applicants must have the legal right towork in the UK.

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About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!