Registered Manager

McCarthy & Stone; Cardiff; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Paid Training

Mentoring scheme

33 days holiday

Life insurance

Company pension

Employee Assistance Program

Discounts on McCarthy Stone apartments

Job summary

McCarthy & Stone seeks a Registered Care Manager for Thomas Court in Cardiff. You will lead day-to-day management, care delivery and operations to support residents’ independence and vibrant living.

You will provide strong leadership to the care team, uphold high quality standards, and ensure compliance with CQC regulations and company policies.

Qualifications

• Level 5 Diploma required.
• Experience managing a care or housing-with-care service.
• Knowledge of CQC standards and regulatory requirements.
• Excellent people management and organisational skills.

Responsibilities

• Oversee daily operations of the development, ensuring high-quality care and support.
• Lead, inspire and supervise the care team.
• Maintain CQC compliance and manage audits, quality checks and safeguarding.
• Work with Sales and Rentals to promote occupancy and community engagement.
• Manage budgets and ensure financial processes are followed.
• Build strong relationships with residents, families, and external professionals.
• Promote wellbeing and independence through tailored support and activities.

Skills

Leadership

Communication

Problem-solving

People management

Organisational skills

Education

Level 5 Diploma in Leadership in Health & Social Care

Job description

Job Introduction

Registered Care Manager – Independent Living Development

• Location: Pen-y-Lan, Cardiff
• Contract: Full-time, Permanent
• Hours: 38.75 per week (with some weekend, work each month.)
• Salary: £40,298.59 plus UNCAPPED annual and quarterly performance bonuses.
• Applications will only be considered from candidates who hold a Level 5 Leadership in Health & Social Care qualification (or equivalent).

About The Role

We are seeking an experienced and compassionate Registered Care Manager to lead our beautiful retirement living development at Thomas Court, Cardiff. You will take overall responsibility for the day-to-day management, care delivery, and operational running of the community, ensuring residents enjoy independence, dignity, and a vibrant lifestyle.

As the Registered Care Manager, you will provide strong leadership to your care and support team, uphold the highest quality standards, and ensure compliance with CQC regulations and company policies.

Key Responsibilities

• Oversee the daily operations of the development, ensuring high-quality care and support.
• Lead, inspire and supervise a dedicated care team.
• Maintain CQC compliance and manage audits, quality checks, and safeguarding.
• Work collaboratively with the Sales and Rentals Teams to promote occupancy and community engagement.
• Manage budgets and ensure financial processes are followed.
• Build strong relationships with residents, families, and external professionals.
• Promote wellbeing and independence through tailored support and activities.

About You

To succeed in this role, you will be a confident leader with excellent communication and problem-solving skills, able to balance care quality with operational efficiency.

Essential:

• Level 5 Diploma in Leadership for Health & Social Care
• Experience in managing a care or housing-with-care service
• Knowledge of CQC standards and regulatory requirements
• Excellent people management and organisational skills

Desirable:

• Experience within retirement living, extra care, or domiciliary care settings
• Ability to manage budgets and service delivery to a high standard

Comprehensive Benefits:

• Paid Training - eligibility applies.
• Mentoring scheme
• Work-Life Balance: Enjoy 33 days holiday, inclusive of Bank Holidays.
• Financial and Wellness Support: Access life insurance, a company pension, and a 24/7 Employee Assistance Program offering counselling, mental health support, and more.
• Exclusive Discounts: Benefit from discounts on McCarthy Stone apartments for employees and immediate family, opportunities to stay in guest suites across our UK developments, and discounts on gift cards for top brands and restaurants.

Important Information

• We do not provide visa sponsorship. Applicants must have the legal right to work in the UK.
• Applications will only be considered from candidates who hold a Level 5 Leadership in Health & Social Care qualification (or equivalent).

Why Join Us

• Supportive company culture with ongoing training and professional development
• A fulfilling role making a real difference in residents’ lives
• Opportunities to shape a thriving, independent community

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. McCarthy & Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy & Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2026 as well as making the Great Place to Work for Development and Wellbeing list!