Registered Manager

McCarthy & Stone Ltd; Burgess Hill; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Life insurance

Company pension

Employee Assistance Program

33 days holiday (incl. BH)

Discounts on McCarthy Stone apartments

Guest suites across UK developments

Job summary

McCarthy & Stone Ltd in Burgess Hill, West Sussex, is seeking an experienced Registered Care Manager to lead Corbett Court, a Retirement Living Plus development. You will oversee day-to-day care delivery, ensure quality, compliance with CQC, and create a vibrant, independent community for residents.

You will provide strong leadership to the care team, manage budgets, build partnerships with residents and families, and drive occupancy while maintaining high standards of wellbeing and service

Qualifications

• Level 5 Diploma in Leadership for Health & Social Care (or equivalent) OR 75% complete and able to finish during probation.
• Experience in managing a care or housing-with-care service.
• Knowledge of CQC standards and regulatory requirements.
• Excellent people management and organisational skills.
• Experience in retirement living, extra care, or domiciliary care settings.
• Ability to manage budgets and service delivery to a high standard.
• Paid Training - eligibility applies.
• 33 days holiday, including Bank Holidays.
• Financial and wellness support: life insurance, company pension, EAP.
• Exclusive discounts on McCarthy Stone apartments and guest suites across UK developments.

Responsibilities

• Oversee daily operations of the development and ensure high-quality care.
• Lead, inspire and supervise a dedicated care team.
• Maintain CQC compliance and manage audits and safeguarding.
• Collaborate with Sales and Rentals Teams to promote occupancy.
• Manage budgets and ensure financial processes are followed.
• Build strong relationships with residents, families, and external professionals.
• Promote wellbeing and independence through tailored support and activities.

Skills

Leadership

Care management

Budget management

Communication

People management

Education

Level 5 Diploma in Leadership in Health & Social Care

Job description

The following content displays a map of the jobs location - Burgess Hill, West Sussex

Receive an introductory bonus of £500 when you start with us and a further £500 once probation has been passed.

• Location: Burgess Hill, West Sussex
• Contract: Full-time, Permanent
• Hours:38.75 per week (with some weekendwork each month)
• Salary: £40,298.59 per annum,plus UNCAPPED annual and quarterly performance bonuses.
• Applications will only be considered from candidates who hold a Level 5 Leadership in Health & Social Care qualification (or equivalent). OR must be 75% completed and must be able to complete the course in your probation period.

About the Role

McCarthy & Stone are recruiting an experienced and compassionate Registered Care Manager to join the team at our Corbett Court, Retirement Living Plus Development in Burgess Hill, West Sussex.You will take overall responsibility for theday-to-day management, care delivery, and operational running of the community, ensuring residents enjoy independence, dignity, and a vibrant lifestyle.

As the Registered Care Manager, you will provide strong leadership to your care and support team, uphold the highest quality standards, and ensure compliance with CQC regulations and company policies.

Key Responsibilities

• Oversee the daily operations of the development, ensuring high-quality care and support.
• Lead, inspire and supervise a dedicated care team.
• Maintain CQC compliance and manage audits, quality checks, and safeguarding.
• Work collaboratively with the Sales and Rentals Teams to promote occupancy and community engagement.
• Manage budgets and ensure financial processes are followed.
• Build strong relationships with residents, families, and external professionals.
• Promote wellbeing and independence through tailored support and activities.

About You

To succeed in this role, you will be a confident leader with excellent communication and problem-solving skills, able to balance care quality with operational efficiency.

• Level 5 Diploma in Leadership for Health & Social Care(or equivalent).OR must be 75% completed and must be able to complete the course in your probation period.
• Experience in managing a care or housing-with-care service
• Knowledge of CQC standards and regulatory requirements
• Excellent people management and organisational skills
• Experience within retirement living, extra care, or domiciliary care settings
• Ability to manage budgets and service delivery to a high standard
• Paid Training - eligibility applies.
• Work-Life Balance: 33 days holiday, inclusive of Bank Holidays.
• Financial and Wellness Support: Access life insurance, a company pension, and a 24/7 Employee Assistance Program offering counselling, mental health support, and more.
• Exclusive Discounts: Benefit from discounts on McCarthy Stone apartments for employees and immediate family, opportunities to stay in guest suites across our UK developments, and discounts on gift cards for top brands and restaurants.

Why Join Us

• Supportive company culture with ongoing training and professional development
• A fulfilling role making a real difference in residents’ lives
• Opportunities to shape a thriving, independent community

We do not provide visa sponsorship. Applicants must have the legal right towork in the UK.

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!