Registered Manager

McCarthy & Stone Ltd; Cardiff; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Paid Training

33 days holiday

Life insurance

Company pension

Employee Assistance Program

Discounts on apartments

Guest suites across UK developments

Job summary

McCarthy & Stone Ltd in Cardiff is seeking a Registered Care Manager to lead the Thomas Court retirement living development, overseeing day-to-day operations, care delivery, and community life with emphasis on independence and dignity.

You will provide strong leadership to the care team, ensure regulatory compliance, and drive quality improvements while coordinating with sales and rentals to sustain occupancy and resident satisfaction.

Qualifications

• Confident leader with excellent communication and problem-solving skills.
• Experience managing a care or housing-with-care service.
• Knowledge of CQC standards and regulatory requirements.
• Excellent people management and organisational skills.
• Experience within retirement living, extra care, or domiciliary care settings.
• Ability to manage budgets and service delivery to a high standard.
• Paid Training - eligibility applies.
• Work-Life Balance: 33 days holiday incl. Bank Holidays.
• Financial and Wellness Support: life insurance, pension, EAP.
• Discounts on McCarthy Stone apartments and guest suites.

Responsibilities

• Oversee daily operations ensuring high-quality care.
• Lead and supervise the care team.
• Maintain CQC compliance and audits.
• Collaborate with Sales and Rentals to promote occupancy.
• Manage budgets and ensure financial processes.
• Build relationships with residents, families and professionals.
• Promote wellbeing and independence through tailored activities.

Skills

Leadership

Communication

Problem-solving

People management

Organisational skills

Budget management

Education

Level 5 Leadership in Health & Social Care

Job description

The following content displays a map of the jobs location - Pen-y-Lan, Cardiff

£40,298.59 per annum, plus bonus and benefits

Working Hours:

38.75

Location:

Pen-y-Lan, Cardiff

Closing Date:

18/10/2026

Job Category:

Estate, Care and Support

Department:

Business Area:

Services

Job Introduction

Registered Care Manager – Independent Living Development

• Contract: Full-time, Permanent
• Hours:38.75 per week (with some weekend, work each month.)
• Salary: £40,298.59plus UNCAPPED annual and quarterly performance bonuses.
• Applications will only be considered from candidates who hold a Level 5 Leadership in Health & Social Care qualification (or equivalent).

About the Role

We are seeking an experienced and compassionate Registered Care Manager to lead our beautiful retirement living development at Thomas Court, Cardiff. You will take overall responsibility for the day-to-day management, care delivery, and operational running of the community, ensuring residents enjoy independence, dignity, and a vibrant lifestyle.

As the Registered Care Manager, you will provide strong leadership to your care and support team, uphold the highest quality standards, and ensure compliance with CQC regulations and company policies.

Key Responsibilities

• Oversee the daily operations of the development, ensuring high-quality care and support.
• Lead, inspire and supervise a dedicated care team.
• Maintain CQC compliance and manage audits, quality checks, and safeguarding.
• Work collaboratively with the Sales and Rentals Teams to promote occupancy and community engagement.
• Manage budgets and ensure financial processes are followed.
• Build strong relationships with residents, families, and external professionals.
• Promote wellbeing and independence through tailored support and activities.

About You

To succeed in this role, you will be a confident leader with excellent communication and problem-solving skills, able to balance care quality with operational efficiency.

• Level 5 Diploma in Leadership for Health & Social Care
• Experience in managing a care or housing-with-care service
• Knowledge of CQC standards and regulatory requirements
• Excellent people management and organisational skills
• Experience within retirement living, extra care, or domiciliary care settings
• Ability to manage budgets and service delivery to a high standard
• Paid Training - eligibility applies.
• Work-Life Balance: Enjoy 33 days holiday, inclusive of Bank Holidays.
• Financial and Wellness Support: Access life insurance, a company pension, and a 24/7 Employee Assistance Program offering counselling, mental health support, and more.
• Exclusive Discounts: Benefit from discounts on McCarthy Stone apartments for employees and immediate family, opportunities to stay in guest suites across our UK developments, and discounts on gift cards for top brands and restaurants.

Please note:

• We do not provide visa sponsorship. Applicants must have the legal right to work in the UK.
• Applications will only be considered from candidates who hold a Level 5 Leadership in Health & Social Care qualification (or equivalent).

Why Join Us

• Supportive company culture with ongoing training and professional development
• A fulfilling role making a real difference in residents’ lives
• Opportunities to shape a thriving, independent community

#LI-JS1

About Us

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. McCarthy &Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy & Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2026 as well as making the Great Place to Work for Development and Wellbeing list!