Registered Care Manager: Lead Exceptional Community Care

Helping Hands Homecare, Inc.; Preston; On-site; GBP 37,000 - 46,000; Full time

Benefits offered by this job

Annual leave 25 days (27 with service)

Blue Light Card discounts

Employee assistance programme

Support with qualifications

Refer-a-friend bonus

Inclusive workplace culture

Job summary

Helping Hands Homecare, Inc. in Preston is seeking a Registered Care Manager to lead a local team in delivering high-quality, personalised care. You will ensure safety, regulatory compliance and continuous service improvement while growing the branch with heart and confidence.

The role offers a base salary of £41,500 per year plus a £6,000 bonus potential, with a strong focus on community relationships, staff development and delivering outstanding care at scale.

Qualifications

• Experience leading teams, inspiring others, building capability, and driving strong performance.
• Excellent communication and relationship-building skills, with the confidence to influence internal and external partners.
• Strong commercial awareness, with experience managing budgets, KPIs and business performance.
• Solid understanding of regulatory requirements, quality frameworks and compliance best practice.
• Outstanding organisational and planning skills, with the resilience to thrive in a fast-moving environment.
• Knowledge of CQC or CIW regulatory standards.
• Experience working with third-party providers, contractors or partners.

Responsibilities

• Lead your branch with warmth and clarity, creating a high-performing, values-driven team where everyone feels supported and able to thrive.
• Ensure every customer receives outstanding care, from regular visits to respite and Live-in services - championing quality, safety, and consistency.
• Maintain full regulatory compliance across your services, driving a "right first time" culture and responding swiftly to improvements when needed.
• Build strong relationships across your community, including healthcare professionals, local authorities, GPs and partners, to grow your customer base and strengthen Helping Hands' reputation.
• Collaborate closely with internal teams across Operations, People, Quality, Finance and Marketing to deliver great outcomes for customers and our teams.
• Monitor performance, manage budgets, and identify opportunities to improve efficiency, profitability and service delivery.
• Support your Area Care Manager and fellow leaders by sharing best practice and helping embed a culture of excellence across your region.

Skills

Leadership

Communication

Commercial awareness

Regulatory compliance

Organization & planning

Data-driven decisions

Stakeholder management

Adaptability

Education

Level 5 Leadership and Management for Care

Job description

Helping Hands Homecare, Inc. in Preston is seeking a Registered Care Manager to lead a local team in delivering high-quality, personalised care. You will ensure safety, regulatory compliance and continuous service improvement while growing the branch with heart and confidence.

The role offers a base salary of £41,500 per year plus a £6,000 bonus potential, with a strong focus on community relationships, staff development and delivering outstanding care at scale.