Registered Care Manager

JR United Kingdom; Norwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading home care provider seeks a passionate Registered Care Manager in Norwich. In this role, you will manage day-to-day operations, ensuring the highest standards of care while supporting team development. This position offers competitive salary, bonus potential, and opportunities for career growth.

Benefits

Bonus scheme worth up to £10k per annum

Career progression opportunities

25 days annual leave, rising to 27

Blue Light Card discounts

Employee assistance programme

Support for nationally recognised qualifications

Refer a friend scheme

Annual salary review

Qualifications

• Experience in care sector at management level.
• Knowledge of CQC/CIW guidelines.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Manage branch operations to maintain high care standards.
• Ensure compliance with CQC/CIW regulations.
• Recruit and develop care teams.

Skills

Management

Regulatory knowledge

Team leadership

Recruitment

Customer service

Education

Level 5 NVQ in Management in Care

Job description

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Since 1989, Helping Hands Home Care has been a leader in the UK adult care (private pay) sector, supporting adults of all ages to maintain their independence and stay in the place they know and love: home. With over 140 branches across England and Wales, our success lies in our commitment to exceptional care and innovative solutions.

We’re now looking for Registered Care Managers who are as passionate about what they do as we are to join our team.

Working for Helping Hands is like owning your own Domiciliary Care company but with the support of a nationally recognised and well-respected brand. As a Registered Care Manager you will have the flexibility to make decisions that put the quality of life of your customers and Carers first

Main Responsibilities

• Day-to-day management of the branch to ensure that it is efficient, profitable and provides the highest standard of care to all customers.
• Holding the CQC/CIW registration for the branch and ensure that it operates within CQC/CIW guidelines.
• Maintain and grow carer numbers by actively recruiting new team members and guiding them through the recruitment process.
• Actively seek new business opportunities and support the commercial growth of the branch.
• Regularly review the operation of the branch to ensure that all customer needs are met.
• Ensure that all policies and procedures are communicated and implemented effectively within the branch.
• Support branch staff and carers with their training and development.

About You

To be successful in this role you’ll need to have a level 5 NVQ in Management in care or be willing to work towards achieving this. Additionally, you’ll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at management level. You’ll also need to have a full UK driving licence and access to your own vehicle.

• Bonus scheme worth up to £10k per annum
• Career progression opportunities
• 25 days annual leave, rising to 27 dependent on service
• Blue Light Card offering discounts from business and services
• Access to our employee assistance programme
• Support to complete nationally recognised qualifications
• Refer a friend scheme
• Annual salary review

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.