Registered Care Manager

Riverside; Birmingham; On-site; GBP 43,000; Full time

Job summary

A leading housing association in Birmingham is looking for a Registered Care Manager to oversee operational management and ensure quality service delivery. The ideal candidate will have experience in managing CQC regulated services, particularly with older people. This position offers opportunities for growth and development, along with competitive pay and various benefits.

Benefits

Competitive pay & generous pension

28 days holidays plus bank holidays

Flexible working options

Investment in personal development

Wide range of benefits

Qualifications

• Experience of managing a service for older people or mental health.
• Ability to communicate objectives effectively.
• Competent IT skills for database usage and reporting.

Responsibilities

• Oversee operational management of Extra Care Services.
• Ensure compliance with CQC regulatory requirements.
• Deliver a safe and compassionate service.

Skills

Experience with older people

Performance management

Task prioritization

Caring and empathic

IT skills

Job description

Overview

Job Title: Registered Care Manager

Contract Type: Permanent

Salary: £42,802.07 per annum (£44,208.22 is achieved after 18 months successful performance in the role)

Working Hours: 37.5 hours per week

Working Pattern: Monday - Friday

Location: Ash Grove, Birmingham

Join Riverside as a Registered Care Manager – Where Heart Meets Leadership!

Ready to lead with purpose and make a real difference every single day? At Riverside, being a Registered Care Manager isn’t just a job—it’s a chance to be part of something bigger.

You’ll be at the heart of a vibrant, values-driven team, where compassion, innovation, and collaboration are more than just buzzwords—they’re how we work. Whether you\'re guiding your team through the day-to-day or shaping the future of care delivery, you’ll have the freedom to lead with integrity and creativity.

Supportive colleagues? Absolutely.
From your first day, you’ll be backed by a network of passionate professionals (and yes, we laugh a lot too). You’ll have the support of regional team and leaders and the opportunity to shape roles to build the best team around you.

Growth? We’re all about it.
Whether you\'re already a seasoned Registered manager or leader stepping up into a Registered position, we’ll support your development with training, mentoring, and opportunities to shine.

Your voice matters.
We believe in listening, learning, and leading together. You’ll be empowered to make decisions that matter—for your team, your service, and the people we support.

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don\'t meet all the essential criteria on the job description.

The difference you will make as a Registered Care Manager

As a Registered Manager you will hold a registration with the CQC and oversee the operational management and leadership of our Extra Care Service and some hybrid support to nearby services, as required. You will ensure the performance, quality assurance and continuous improvement of services, working towards our aims of revitalising neighbourhoods and transforming lives, by promoting the health, independence and wellbeing of people who use services.

You will oversee the delivery of a safe, caring, compassionate and outstanding service that meets CQC regulatory requirements. We are looking for candidates who are experienced in managing CQC regulated services, with experience of extra care. Experience of housing is desirable but not essential.

The successful candidate will work flexible Monday to Friday, with some requirement to work weekends in response to service needs. As a leader, you will be passion we are looking for a passionate, innovate, professional and a real team player.

About you

We are looking for someone with (to be taken from essential criteria)

• Experience of managing a service for the required customers group (older people, mental health, learning difficulties)
• Experience of communicating objectives and managing performance targets to achieve the desired expectations
• Ability to identify, plan and priorities tasks effectively
• A team player with a caring, empathic, supportive and flexible with a resilient can-do attitude
• Competent IT skills, including using databases, producing reports and other communications, and analysing key outcomes data to understand and drive service improvement

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.

Applications may close before the deadline, so please apply early to be considered