Regional Vehicle Repairs Coordinator

TipTopJob; Hull and East Yorkshire; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Health benefits and wellbeing support

21 days annual leave

Birthday holiday

Holiday purchase scheme

Performance-based increments

Free parking

Monthly food days

Local shops nearby

Recognition schemes

Job summary

Vizion Network is seeking a Regional Network Coordinator to manage allocation and progression of vehicle repairs within a defined region. You will liaise with repairers and key stakeholders from initial contact to handover and aftercare, ensuring SLAs are met and high service standards.

Strong communication, relationship-building, and data management skills are essential to support a dynamic repair network and deliver first-class customer service.

Qualifications

• Experience in Repair/Insurance desirable.
• Customer service experience is essential.
• Excellent communication skills, clear and concise.
• Attention to detail for accurate processing and data management.
• Ability to build relationships with repair networks and stakeholders.
• Flexible, adaptable in a fast-paced environment.
• Ability to meet deadlines and targets.
• Collaborative team player with supportive approach.

Skills

Customer service

Communication

Attention to detail

Relationship building

Adaptability

Deadline driven

Team player

Organisational skills

Problem solving

Decision making

Customer centric

Microsoft Office

Power BI

In-house systems

Tools

Power BI

Microsoft Office

In-house management systems

Job description

Vizion Network is seeking a Regional Network Coordinator to manage allocation and progression of vehicle repairs within a defined region. You will liaise with repairers and key stakeholders from initial contact to handover and aftercare, ensuring SLAs are met and high service standards.

Strong communication, relationship-building, and data management skills are essential to support a dynamic repair network and deliver first-class customer service.