Regional Training Lead – Retail Tech & Call Center

g2 Field Marketing; Leeds; On-site; GBP 31,000 - 34,100; Full time

Benefits offered by this job

Performance bonus 10%

Workplace pension enrollment

22 days holiday

Job summary

g2 Marketing is seeking an Area Training Manager to lead training initiatives across the Leeds and Yorkshire region. This field-based role involves engaging with contact centres and retailers, delivering compelling training programs, and driving brand confidence among store staff.

You will build strong relationships, deliver sessions to individuals and groups, and stay current with product trends. The 12-month contract offers a £31,000 salary with a 10% bonus, 22 days holiday, and pension

Qualifications

• Proven track record in retail management, ideally tech/mobile/high-end retail.
• Ability to coach and deliver engaging training sessions.
• Willingness to stay updated on products and in-store opportunities.

Responsibilities

• Develop relationships with contact centre personnel and retailers.
• Manage relationships with call centre contacts as a core duty.
• Identify opportunities to implement training solutions for retailers.
• Create engaging training programs to elevate customer journeys.
• Deliver interactive training sessions for individuals and groups across categories.

Skills

Retail management

Coaching

Training delivery

Relationship skills

Communication skills

Job description

g2 Marketing is seeking an Area Training Manager to lead training initiatives across the Leeds and Yorkshire region. This field-based role involves engaging with contact centres and retailers, delivering compelling training programs, and driving brand confidence among store staff.

You will build strong relationships, deliver sessions to individuals and groups, and stay current with product trends. The 12-month contract offers a £31,000 salary with a 10% bonus, 22 days holiday, and pension