Regional Support Manager - Rochdale

Equipment Sales & Service Limited.; Milnrow; On-site; GBP 42,000 - 65,000; Full time

Job summary

Equipment Sales & Service Limited. is seeking an experienced Regional Support Manager to lead and inspire teams across healthcare catering sites. The role covers Lancaster, Yorkshire, Darlington, Nottingham and surrounding areas with travel across the region.

You will drive operational excellence, develop managers, and ensure KPIs and SLAs are met while promoting safety and customer service. The ideal candidate has 2+ years in a similar regional role within catering or hospitality, a full UK

Qualifications

• 2+ years' experience as an Area Manager, Operations Manager, Regional Support Manager, or similar role within catering, hospitality, or food services.
• Proven experience supporting multiple sites across a geographical region.
• Full UK driving licence.
• Willingness to travel extensively.
• Strong leadership, coaching, and stakeholder management skills.

Responsibilities

• Supporting and developing teams across multiple healthcare catering sites.
• Driving operational excellence, service quality, and compliance.
• Building strong client relationships and ensuring contractual KPIs and SLAs are achieved.
• Coaching and developing managers to maximise team engagement and performance.
• Supporting financial performance, cost control, and business planning.
• Promoting a culture of continuous improvement, safety, and exceptional customer service.
• Deputising for the Regional Manager when required.

Skills

Leadership

Coaching

Stakeholder management

Driving licence

Travel willingness

Job description

Are you an experienced multi-site operations leader looking for your next challenge in healthcare catering? We're seeking a proactive and people-focused Regional Support Manager to support and inspire teams across a diverse portfolio of healthcare sites. This is a field-based role covering locations across Lancaster, Yorkshire, Darlington, Nottingham and surrounding areas, with occasional travel further afield. Candidates will ideally be based along the M62 corridor, enabling efficient travel across the region. What You'll Be Doing

• Supporting and developing teams across multiple healthcare catering sites.
• Driving operational excellence, service quality, and compliance.
• Building strong client relationships and ensuring contractual KPIs and SLAs are achieved.
• Coaching and developing managers to maximise team engagement and performance.
• Supporting financial performance, cost control, and business planning.
• Promoting a culture of continuous improvement, safety, and exceptional customer service.
• Deputising for the Regional Manager when required. 2+ years' experience as an Area Manager, Operations Manager, Regional Support Manager, or similar role within catering, hospitality, or food services.
• Proven experience supporting multiple sites across a geographical region.
• Strong leadership, coaching, and stakeholder management skills.
• Commercial awareness and sound financial acumen.
• A track record of delivering high levels of client and customer satisfaction.
• Full UK driving licence and willingness to travel extensively.