Regional Support Manager

Greensleeves Care; Seal; Remote; GBP 65,000 - 90,000; Full time

Benefits offered by this job

25 days holiday (plus Bank Holidays)

Company pension scheme - employer's 6%

Free learning and development

Job summary

Greensleeves Care in the United Kingdom seeks a Regional Support Manager to lead regional teams, drive quality improvements, and ensure regulatory compliance across services. You will work with multidisciplinary groups to uphold high standards of care while supporting residents’ needs.

The role offers remote work flexibility, requiring strong leadership, budget oversight, and strategic development to sustain a high level of service across multiple homes.

Qualifications

• Senior management experience in health, nursing or social care sectors.
• Strong knowledge of CQC standards, safeguarding, and health and safety legislation.
• Proven ability to lead teams, drive service improvements, and deliver outcomes in complex care settings.
• Excellent communication and interpersonal skills with diverse stakeholders.
• Strong organisational and problem-solving abilities, focused on quality and compliance.

Responsibilities

• Lead regional support teams to deliver high-quality care aligned with Greensleeves Homes Trust values.
• Ensure compliance with CQC standards, health and safety, and internal policies.
• Develop and implement strategies to enhance service delivery and client outcomes.
• Build and maintain relationships with clients, families, healthcare professionals and commissioners.
• Provide coaching and professional development to team members.
• Manage budgets and contribute to financial planning for sustainability.
• Prepare and present regional performance reports to senior management.
• Lead investigations and manage safeguarding incidents per organisational procedures.

Skills

Senior leadership

CQC knowledge

Stakeholder engagement

Budget management

Remote team leadership

Job description

Join Greensleeves Care, a leading not-for-profit provider delivering exceptional 24-hour residential, dementia, and nursing care across 26 homes in England. As a charitable organisation founded in 1997, we reinvest all surpluses into improving resident care, earning a 9.6/10 rating on carehome.co.uk.

We're an accredited Living Wage employer offering healthy work-life balance, free training via Skills for Care and City & Guilds, and career progression opportunities. Our excellent staffing ratios enable person-centred care that empowers residents' independence. Visit www.greensleeves.org.uk for more on our award-winning homes.

Role Overview

We are seeking a dynamic and experienced Regional Support Manager to join our team. This pivotal role will provide leadership and operational oversight to our regional support services, ensuring high standards of care and compliance with regulatory requirements. You will work collaboratively with multi-disciplinary teams to drive quality improvements and support our commitment to excellence across all services.

Key Responsibilities

• Lead and manage the regional support teams to deliver outstanding care and support services aligned with Greensleeves Homes Trust’s values and objectives.
• Oversee operational performance, ensuring compliance with CQC standards, health and safety regulations, and internal policies.
• Develop and implement strategies that enhance service delivery, promote innovation, and improve client outcomes.
• Build and maintain strong relationships with stakeholders including clients, families, healthcare professionals, and commissioners.
• Provide coaching, mentoring, and professional development opportunities to team members to foster a motivated and skilled workforce.
• Manage budgets effectively and contribute to financial planning to ensure sustainability of services.
• Prepare and present reports on regional performance, risks, and opportunities to senior management.
• Lead investigations and manage incidents or safeguarding concerns in line with organisational procedures.

Qualifications & Experience

• Proven experience in a senior management or leadership role within Health, Nursing, or Social Care sectors.
• Strong knowledge of regulatory frameworks including CQC standards, safeguarding, and health and safety legislation.
• Demonstrable experience managing teams, driving service improvements, and delivering outcomes in a complex care environment.
• Excellent communication and interpersonal skills, with the ability to engage and influence a variety of stakeholders.
• Strong organisational and problem-solving abilities, with a focus on quality and compliance.
• Relevant professional qualifications in health, social care, or management are highly desirable.
• Ability to work remotely while maintaining effective team leadership and operational oversight.

Rewards & Benefits Package

• 25 days paid holiday (plus Bank Holidays)
• Free learning and development
• Company pension scheme - employers contribution matched up to 6%
• 2 x Salary Death in Service benefit
• Medical Health Benefit (Beneden)
• Length of Service Awardsat 5,10,20,30,40 and 50 years
• Voluntary Lifestyle Benefits through the Hapi App
• Cycle to Work Scheme
• Access to Employee Assistance Programme (EAP) and Wellbeing Thrive App
• Refer a Friend scheme (you can earn up to £300 per referral)
• Free DBS

DBS

- The successful applicant will be appointed subject to providing evidence of ISA first and enhanced DBS disclosure. This post is not subject to the Rehabilitation of Offenders Act 1974.

Greensleeves Care is an equal opportunities employer and welcomes applications from all sections of the community.

Greensleeves Care Core Values

Respect - We treat residents and colleagues with dignity and value their unique life experiences and personal contributions.

Openness - We act openly and honestly, building confidence in our intentions and behaviour. We choose words and actions that are sincere, not misleading.

Responsibility - We are committed to meeting the needs of others and behave responsibility towards residents and colleagues, being careful of the choices we make.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.