Regional Support Manager

Sgs-Care-Ltd; Manchester; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Salary sacrifice schemes

Electric vehicle scheme

Holiday trading

Reward and recognition scheme

Discount programmes

Job summary

Sgs-Care-Ltd in the North West is seeking a Regional Support Manager to provide high‑level, hands‑on leadership across multiple children’s homes. You will ensure consistent, safe, therapeutic care for young people aged 8–17, with audits, coaching and interim management as needed.

The role requires strong safeguarding knowledge, Ofsted experience and a track record of coaching teams to high standards. Excellent benefits and progression opportunities are offered.

Qualifications

• Must have Level 3 Diploma in Children and Young People’s Workforce and QCF Level 5 in Leadership and Management (or be prepared to study towards it).
• Extensive leadership experience in children’s residential services, including managing homes or supporting management.
• Experience of safeguarding and Ofsted requirements, with knowledge of trauma‑informed care and therapeutic approaches.

Responsibilities

• Provide hands‑on “parachute” support to Registered Managers when extra capacity, leadership or expertise is needed.
• Carry out audits and coach and mentor teams to embed best practice and drive continuous improvement.
• Provide interim management cover in homes without a Registered Manager.
• Guide staff teams to keep homes safe, nurturing and therapeutic.
• Spot risks early and put clear action plans in place to stabilise and strengthen services.
• Support with home registration in exceptional circumstances (not an initial expectation of the role).

Skills

Leadership

Safeguarding knowledge

Therapeutic approaches understanding

Education

Level 3 Diploma in Children and Young People’s Workforce

QCF Level 5 in Leadership and Management (or prepared to study towards it)

Job description

Job Title: Regional Support Manager

Location: North West (Preston, Burnley, Manchester and Liverpool)

Salary: £60,000 per annum

Working Hours / Shift Pattern: 37.5 hours per week

Employment Type: Permanent, full-time

Service: Children’s Homes (Residential Children’s Services)

Service Users: Young people aged 8–17 years with EBD

Qualifications Required: Level 3 Diploma in Children and Young People’s Workforce, and QCF Level 5 in Leadership and Management (or prepared to study towards it)

Experience Required: Extensive leadership experience in children’s residential services, including significant experience managing homes or supporting their management. Experience of trauma‑informed care and therapeutic approaches is desirable.

Who we are looking for:

A resilient, experienced leader to give high-level support across our client’s children’s homes in the North West, bringing consistency, quality and stability of care for young people. This is a newly created role. You will:

• Provide hands‑on “parachute” support to Registered Managers when extra capacity, leadership or expertise is needed
• Carry out audits and coach and mentor teams to embed best practice and drive continuous improvement
• Provide interim management cover in homes without a Registered Manager
• Guide staff teams to keep homes safe, nurturing and therapeutic
• Spot risks early and put clear action plans in place to stabilise and strengthen services
• Support with home registration in exceptional circumstances (not an initial expectation of the role)

You will bring a strong working knowledge of safeguarding, Ofsted requirements and relevant legislation. You will also understand therapeutic, child‑centred practice and have a proven track record of coaching teams to high standards.

Who you will be working for:

Company type/size: One of the UK’s most innovative providers of residential care and education for young people

Other services: Education and supported accommodation

Why this home & company:

Progression: A pivotal role strengthening leadership across the organisation, with a provider committed to professional development

Benefits: Salary sacrifice schemes, including an electric vehicle scheme and holiday trading, a reward and recognition scheme, and benefit and discount programmes

Culture: A supportive, forward‑thinking organisation

Sponsorship is not available.

For more information or to book a confidential chat, please contact: [e-mail]