Regional Support Manager

Caring Homes Group Ltd; Horsell; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Ongoing professional development

Job summary

Caring Homes Group Ltd is seeking a Regional Support Manager to oversee excellence across multiple elderly care homes. You will support Home Managers and the Operations Director on projects, quality governance and performance improvements to ensure safe, compliant and person-centered care.

Leaders with proven turnaround experience, a strong CQC understanding, and a passion for developing teams and delivering outstanding resident outcomes are invited to apply.

Qualifications

• Proven management experience within elderly nursing care homes.
• Experience leading turnaround, transformation or service improvement programmes.
• A strong understanding of CQC requirements.
• Experience in quality and clinical governance, including audits, care planning and continuous improvement.
• Passionate and motivated about delivering high-quality, person-centred care.
• An energetic, committed and approachable manager who leads by example.
• An inspiring leader with the ability to engage, motivate and develop teams through passion, positivity and clear direction.

Responsibilities

• Provide focused support to homes, helping maintain high compliance, reporting and care delivery.
• Support Home Managers and Operations Director with projects including budget performance, quality, recruitment and performance.
• Collaborate with Home Managers and Regional Manager on turnaround initiatives.
• Contribute to development and delivery of marketing plans to promote homes and attract residents, staff and candidates.

Skills

Management experience

Turnaround

Quality improvement

Staff development

Leadership

Relationship building

Education

Registered Nurse (Preferred)

Job description

• Provide focused support to key home/s, helping to maintain high standards of compliance, reporting and care delivery.
• Support Home Managers and Operations Director with specific projects and improvement initiatives, including budget performance, quality, recruitment and operational performance.
• Work alongside Home Managers and the Regional Manager to support turnaround initiatives.
• Contribute to the development and delivery of marketing plans to promote the homes and attract residents, colleagues and candidates.
• Foster a positive and inclusive environment for residents, staff, and visitors.
• Build strong relationships with residents, their families, and external healthcare professionals.
• Lead, mentor, and develop a team of dedicated care professionals. Proven management experience within elderly nursing care homes.
• Experience leading turnaround, transformation or service improvement programmes.
• Ideally a Registered Nurse (Preferred).
• A strong understanding of CQC requirements.
• Experience in quality and clinical governance, including audits, care planning and continuous improvement.
• Previous experience within the health and social care sector.
• Passionate and motivated about delivering high-quality, person-centred care.
• An energetic, committed and approachable manager who leads by example.
• An inspiring leader with the ability to engage, motivate and develop teams through passion, positivity and clear direction.

At Caring Homes, our mission is simple: to make each home the best possible place to live and work for our residents and our teams. We strive to create an environment that feels like home, whether we live there or work there, through our behaviour and the environment we create - and this includes our support team. We're a family.

Why Join Us?

• Career Development: We are committed to your professional growth. As a Regional Support Manager, you will have access to continuous training and development opportunities, paving the way for career advancement within the social care sector. We believe in nurturing talent and promoting from within.
• Impactful Role: You will play a key role in providing exceptional care and support to our residents, ensuring their well-being and happiness. Your leadership will shape the environment and culture of the home, making a significant impact on both residents and staff.

Perks

• Competitive salary and benefits package.
• Ongoing professional development including training and support to help you excel in your role including apprenticeship opportunities.
• A supportive and inclusive work environment.
• Free DBS & Blue Light Card
• Reimbursed NMC Fees
• High street discounts and employee assistance program for personal and professional support.