Regional Services Engineer

Exclusive Networks Deutschland GmbH; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Exclusive Networks Limited is seeking a Regional Services Engineer to act as a full lifecycle technical consultant and subject matter expert, supporting local Services Engineers across the region. You will provide technical leadership and help scale professional services capabilities within the organization.

This role involves leading workshops, demonstrations, assessments and proof-of-concept activities, supporting large-scale implementations and transformation initiatives, and collaborating

Qualifications

• Strong consulting and technical services background across enterprise environments.
• Experience across both pre-sales and post-sales engagements.
• Solution design, architecture and implementation experience.
• Strong stakeholder and customer management skills.
• Ability to support complex enterprise environments and transformation projects.
• Excellent communication and presentation skills.
• Proven ability to work across multiple countries and cross-functional teams in a regional environment.
• Strong sense of ownership, accountability and customer focus.
• Ability to develop reusable technical assets, methodologies and best practices.
• Fluent English, both written and spoken.

Responsibilities

• Support local Services Engineers on strategic opportunities and customer engagements.
• Provide advanced pre-sales and post-sales technical expertise.
• Lead workshops, demonstrations, assessments and proof-of-concept activities.
• Support large-scale implementations and customer transformation initiatives.
• Develop reusable technical assets, methodologies and best practices, and act as an escalation point for complex technical challenges.

Skills

Consulting & technical services

Pre-sales & post-sales engagements

Solution design & architecture

Stakeholder management

Enterprise transformation projects

Communication & presentation skills

Cross-country regional collaboration

Ownership & accountability

Reusable technical assets development

Fluent English (written & spoken)

Job description

As a Regional Services Engineer, you will act as a full lifecycle technical consultant and subject matter expert, supporting local Services Engineers across the region. You will provide technical leadership, support strategic customer engagements, and help scale professional services capabilities across the organization. This role reports to the Global Services Director.

Duties and Responsibilities

• Support local Services Engineers on strategic opportunities and customer engagements.
• Provide advanced pre-sales and post-sales technical expertise.
• Lead workshops, demonstrations, assessments and proof-of-concept activities.
• Support large-scale implementations and customer transformation initiatives.
• Develop reusable technical assets, methodologies and best practices, and act as an escalation point for complex technical challenges.

Qualifications and Experience

• Strong consulting and technical services background across enterprise environments.
• Experience across both pre-sales and post-sales engagements.
• Solution design, architecture and implementation experience.
• Strong stakeholder and customer management skills.
• Ability to support complex enterprise environments and transformation projects.
• Excellent communication and presentation skills, with the ability to translate complex technical topics clearly.
• Proven ability to work across multiple countries and cross-functional teams in a regional environment.
• Strong sense of ownership, accountability and customer focus.
• Ability to develop reusable technical assets, methodologies and best practices.
• Fluent English, both written and spoken.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.