Regional Service Manager

Questech Recruitment Ltd; London; On-site; GBP 55,000 - 67,000; Full time

Job summary

A leading automotive company is seeking an Aftersales Manager based in South East London. This newly created role focuses on enhancing customer satisfaction through effective aftersales services, leadership, and strategic planning. The ideal candidate will have a strong automotive background with proven management experience.

Benefits

Car allowance

Bonus potential

Qualifications

• Proven track record in the Automotive Industry.
• Experience overseeing a Workshop or Service Centre.
• Knowledge of HGV or Commercial vehicles.

Responsibilities

• Operational leadership and Team Management.
• Financial reporting and stakeholder engagement.
• Ensure profitability and manage service centre operations.

Skills

Organisational skills

Customer Management

Financial Performance

Team Management

Job description

Regional ServiceManager

South East London

To £67,000 + Car + Bonus

Permanent

Monday Friday 40 hours

Questech Automotive have an exciting opportunity for an Aftersales Manager to join their client on a permanent basis.

This a newly created role to join a market leading business within the Automotive Industry.

This role will involve visiting Clients on the South East of the UK and would suit someone who is based in South London, Kent and Essex.

We are seeking a dedicated and proactive Aftersales Manager to join our team. The successful candidate will play a crucial role in enhancing customer satisfaction and loyalty by managing aftersales services effectively. This position requires strong organisational skills, the ability to grow the service and repair business and increase profit.

The role will involve:

• Operational Leadership
• Team Management and development
• Customer Management
• Financial Performance
• Strategic planning and execution
• Health, Safety and compliance
• Stakeholder Engagement and relationship Management

Duties and responsibilities:

• Oversea the Service Centre - Budgets, KPI’s, profit
• Manage staff Training, performance, appraisals, recruitment
• H & S ISO documentation, audit schedules
• Reporting P & L, waste, breakdowns, maintenance
• Account Management Meetings, reviews

To apply for this role:

• Have a proven track record of working within the Automotive Industry
• A proven track record of overseeing a Workshop or Service centre
• Be able to report and ensure profitability of the Centre
• Have the ability to account manage and grow existing clients
• Be based in the South of England and be located in or around south London
• Have knowledge of HGV or Commercial vehicles

Please send your CV into Questech Automotive or ask for Nicola Lamming for further details.