Regional Service Engineer

HANCHU ESS; Manchester; On-site; GBP 28,000 - 52,000; Full time

Job summary

HANCHU ESS in the United Kingdom seeks a field-based Energy Storage Engineer to provide pre-sales technical support, perform on-site commissioning, and coordinate with local clients on energy storage projects. You will lead full-cycle project implementations, deliver training, troubleshoot equipment, and help build standardized workflows while staying up-to-date with UK grid standards.

Candidates should have 2-3 years in solar/energy storage, fluent English, and willingness to travel within the

Qualifications

• 2–3 years in solar, energy storage or related electrical industries.
• Experience in pre-sales support and on-site after-sales service.

Responsibilities

• Provide pre-sales technical support with sales teams.
• Coordinate with local clients and deliver on-site energy storage support.
• Perform on-site installation and grid-connected commissioning.
• Lead full-cycle project implementation and after-sales O&M.
• Troubleshoot equipment and manage spare parts inventory.
• Deliver O&M training and build local service networks.
• Collaborate with Leeds team to resolve issues.

Skills

Solar energy systems

Energy storage systems

Electrical principles

On-site commissioning

Pre-sales support

Client communication

English proficiency

UK grid standards

Field service trips

Troubleshooting

Education

Electrical engineering degree

Job description

• Provide pre-sales technical support in coordination with sales teams
• Coordinate with local clients
• Provide energy storage technical supports
• Conduct on-site technical presentations
• Gather local market intelligence
• Independently complete on-site installation and grid-connected commissioning of energy storage projects
• Follow up the full-cycle implementation of projects
• Take charge of after-sales operation and maintenance for responsible region
• Handle client inquiries via work order system
• Troubleshoot and repair faulty equipment
• Manage spare parts inventory logs
• Deliver operation & maintenance training to clients
• Communicate with local clients
• Coordinate with the Leeds team to resolve technical issues arising from projects and after-sales services
• Build local service networks and standardized workflows

Qualifications

• Minimum 2-3 years of technical working experience in solar, energy storage or new energy electrical industries
• Combined practical experience in pre-sales technical support and on-site after-sales service

Required Skills

• Proficient in solar, energy storage systems and electrical principles
• Capable of independently providing technical support as well as performing on-site commissioning and equipment maintenance
• Fluent English in listening, speaking, reading and writing
• Able to communicate with clients and deliver technical training independently
• Familiar with local United Kingdom grid standards
• Long-term stable resident in United Kingdom and available for field business trips within the region

Preferred Skills

• Majored in electrical related disciplines
• Strong communication and presentation skills