Field Service Engineer

Project EV; Greater London; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Programme (EAP)

MetLife GP24

PowerPerks – Exclusive Discount

Cycle to Work Scheme

Learning Management System (LMS)

Apprenticeship Programmes

Pension Salary Exchange

Daintree Wealth Management (1-2-1)

Enhanced Maternity Leave

Free Eye Tests

Private Health Care

Job summary

Project Better Energy is seeking a skilled Field Service Engineer to join our field-based team in London and across the UK. You will maintain EV charging systems and Solar PV installations, troubleshoot faults, and provide excellent customer service. The role requires independent work, strong problem-solving skills, and a valid ECS Gold Card.

We offer a comprehensive benefits package and opportunities for career progression within a company committed to sustainable energy solutions.

Qualifications

• Experience with EV charging systems and Solar PV installations.
• Valid ECS Gold Card (minimum requirement).
• Full UK driving licence is essential.

Responsibilities

• Carry out EV charger maintenance, fault finding, and repairs to a high standard.
• Manage van stock and ensure parts are available for upcoming jobs.
• Deliver excellent customer service on every visit.
• Complete accurate job reports and paperwork daily.
• Communicate effectively with customers, colleagues, and support teams.
• Plan and manage workload to meet deadlines and appointments.

Skills

EV charging systems

Solar PV installations

Fault finding

Customer service

IT skills

Full UK driving licence

Job description

At Project Better Energy, we’re on a mission to make renewable energy accessible to everyone. We take pride in specialising in all elements of green technology, being the home of Project Solar UK, Project EV, Project CÜRV. Through working together, our goal is to achieve a carbon net-zero, eco-friendly future by providing high-quality products and services.

Project EV are seeking a skilled and proactive Field Service Engineer to join our growing team and play a key role in supporting the UK's transition to sustainable energy solutions. We are looking for an experienced engineer who is comfortable working with EV charging systems and Solar PV installations, enjoys solving technical challenges, and is committed to delivering excellent customer service.

Why Project Better Energy?

• Monday - Friday 40 hours per week
• Field based (London)

Employee Benefits:

• Employee Assistance Programme (EAP) – Confidential support for your wellbeing, including counselling and financial advice.
• MetLife GP24 – Medical support anytime, anywhere
• Exclusive Discount Platform (PowerPerks)– Save on retail, travel, entertainment, and more.
• Cycle to Work Scheme – Stay fit and reduce your carbon footprint while saving on a new bike.
• Learning Management System (LMS) – Access tools and training to support your career progression and personal development.
• Apprenticeship Programmes – Open to all employees looking to upskill or retrain, with tailored pathways to support your long-term development.
• Pension Salary Exchange Pension scheme– Investing in your future with a solid retirement plan Helping you save efficiently for the future.
• Daintree Wealth Management (1-2-1 Financial Guidance) - Support with budgeting, saving, pensions, investments, and long-term planning
• Enhanced Maternity Leave – Supporting you and your family through life’s important moments.
• Free Eye Tests – Keeping your vision and health in focus.
• Private Health Care – Option to have access to comprehensive health coverage for peace of mind (at the employees own expense)

Key Responsibilities:

• Carry out EV charger maintenance, fault finding, and repairs to a high standard.
• Manage van stock and ensure parts are available for upcoming jobs.
• Deliver excellent customer service on every visit.
• Complete accurate job reports and paperwork daily.
• Communicate effectively with customers, colleagues, and support teams.
• Plan and manage your workload to meet deadlines and appointments.
• Work independently while maintaining high standards of quality and safety.
• Follow company procedures and health & safety requirements.
• Support team success through collaboration and a positive attitude.
• Work efficiently and help identify improvements that add value to the business.
• Experience with EV charging systems and Solar PV installations.
• Valid ECS Gold Card (minimum requirement).
• Strong IT skills and confidence using digital reporting systems.
• Previous experience in a Field Engineer or Electrical Engineer role.
• Excellent fault-finding and problem-solving skills.
• Ability to work independently in a field-based environment.
• Full UK driving licence.

At Project Better Energy, we value diversity of thought, background and experience. We are committed to fair and inclusive recruitment practices and welcome applications from all suitably qualified candidates. All hiring decisions are made on merit and capability